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Add new user tags in Intercom to ChartMogul customers

  1. When this happensStep 1: Tag Added to User

  2. Then do thisStep 2: Add Tag to Customer

Pushing Intercom tags to ChartMogul is useful when you want to analyze your subscription metrics segmented by customer communication. This is especially relevant when you use Intercom's Engage, Learn, or Support products. For example, if you tag users on Intercom as a churn-risk based on support conversations, you could pipe this information into ChartMogul. This will help you answer questions like "How much of my revenue is at risk of churning?", "Which customers at risk of churn currently contribute the most MRR?", etc.

How It Works

  1. A tag is added to a user in Intercom
  2. Zapier adds the same tag to the customer in ChartMogul

What You Need

  • Intercom account
  • ChartMogul account

Connect ChartMogul + Intercom in Minutes

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