ChartMogul + Intercom

ChartMogul + Intercom integrations

Add new user tags in Intercom to ChartMogul customers

Pushing Intercom tags to ChartMogul is useful when you want to analyze your subscription metrics segmented by customer communication. This is especially relevant when you use Intercom's Engage, Learn, or Support products. For example, if you tag users on Intercom as a churn-risk based on support conversations, you could pipe this information into ChartMogul automatically. This will help you answer questions like "How much of my revenue is at risk of churning?", "Which customers at risk of churn currently contribute the most MRR?", etc.

When this happens...
Tag Added to UserTriggers when a User is tagged.
TriggerInstant
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Add Tags to a Customer via EmailAdds tags to the customer in ChartMogul that have the given email address
ActionWrite

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More things you can do with Intercom and ChartMogul

Discover other triggers and actions you can use with Intercom and ChartMogul

Lead Added Email
Triggers when a Lead enters an email address.
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Instant
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New Lead
Triggers when a new Lead is created.
Trigger
Instant
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- Which Tag?
Trigger
Instant
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New AI Summary
Triggers when an AI-generated summary is created for a conversation in Intercom.
Trigger
Instant
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New Company
Triggers when a new Company is created.
Trigger
Instant
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New Ticket
Triggers when a new Ticket is created in Intercom.
Trigger
Instant
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- Tag
Trigger
Instant
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Updated Contact
Triggers when a Contact is updated in Intercom.
Trigger
Instant
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- Which Tag?
Trigger
Instant
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- Email
  Required
- Note Text
  Required
Action
Write
- Title
  Required
- Description
- Body
- Author
  Required
- State
- Parent Collection
Action
Write
- Event name
  Required
- Created at
- Contact identifier type
  Required
- Metadata
Action
Write
- Ticket type
  Required
- Contact ID
  Required
- Company ID
Action
Write
- Conversation ID
  Required
- Reply Type
  Required
- Reply Body
  Required
- Attachments
Action
Write
- From
  Required
- To
  Required
- Message Type
  Required
- Body
  Required
- Subject
- Template
- Create Conversation Without Contact Reply?
Action
Write
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Write
- Lookup Email
  Required
- Full Name
- User ID
- Company ID
- Unsubscribed From Emails
- Phone Number
- Created At
- IP Address
- Custom Attributes
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Search Field
  Required
- Match Type
  Required
- Conversation Status
- Updated After
- Updated Before
Action
Search
- Search Field
  Required
- Match Type
  Required
- Ticket State
- Updated After
- Updated Before
Action
Search
- Conversation ID
  Required
Action
Search
- Search Mode
  Required
- Search Value
  Required
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Search or write
- Customer External ID
  Required
- Type
  Required
- Key
  Required
- Value
  Required
- Source
Action
Write
- Customer UUID
  Required
- Data Source UUID
  Required
- Position
- First Name
- Last Name
- Title
- Email
- Phone
- LinkedIn
- Twitter
- Notes
Action
Write
- Customer Email
  Required
- Tags
  Required
Action
Write
- Data Source UUID
  Required
- External ID
  Required
- Customer Name (deprecated)
- Customer Email (deprecated)
- First Name
- Last Name
- Email
- Title
- Phone
- Notes
- Company Name
- Country
- City
- Lead Created at
- Free Trial Started at
- Account Owner
- Website URL
Action
Write
- Customer UUID
  Required
- Owner
  Required
- Pipeline
  Required
- Pipeline Stage
  Required
- Estimated Close Date
  Required
- Amount in cents
  Required
- Currency
  Required
- Type
- Forecast Category
- Win Likelihood
Action
Write
- info
- Customer UUID 1 (From)
  Required
- Customer UUID 2 (Into)
  Required
Action
Write
- Guide
  Required
- Customer UUID
  Required
- Customer Name
- Customer Email
- Company
- Country
- City
- Lead Created at
- Free Trial Started at
Action
Write
- Opportunity UUID
  Required
- Owner
- Pipeline
- Pipeline Stage
- Estimated Close Date
- Amount in cents
- Currency
- Type
- Forecast Category
- Win Likelihood
Action
Write
- Email Address
  Required
Action
Search
- Customer UUID
  Required
Action
Search
- Customer UUID
  Required
- Completed
Action
Search
- Email
- Customer External ID
- Customer UUID
Action
Search

Lead Converted to User
Triggers when a lead converts to a user.
Trigger
Instant
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Contact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Trigger
Instant
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New Conversation Rating
Triggers when a conversation receives a rating.
Trigger
Instant
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- Message body format
Trigger
Instant
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New Conversation
Triggers when a new Conversation is created by a User in Intercom.
Trigger
Instant
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New User
Triggers when a new User is created.
Trigger
Instant
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Updated Company
Triggers when a company is updated.
Trigger
Instant
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- Updates
  Required
- Update sample
Trigger
Instant
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New Unsubscription
Triggers when a user unsubscribes from Intercom.io emails.
Trigger
Instant
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- Contact identifier type
  Required
- Tag selection method
Action
Write
- Contact Type
  Required
- Message Body
  Required
Action
Write
- User Association Note
- Company
  Required
- Warning
- Name
- Website
- Size
- Monthly Revenue
- Plan
- Industry
- Custom Attributes
Action
Write
- Contact identifier type
  Required
- Tag
  Required
Action
Write
- Contact Identifier
- Message Body
  Required
Action
Write
- Company
  Required
- Tag Name
  Required
- Untag?
Action
Write
- Ticket
  Required
- Title
- Description
- State
- Is Open
- Snoozed Until
- Assigned Admin
Action
Write
- Email
  Required
- Custom Attributes
- Created At
- User ID
- Full Name
- IP Address
Action
Write
- Search Mode
- Search Value
Action
Search
- Search Mode
  Required
- Search Value
  Required
Action
Search
- Search Mode
  Required
- Search Value
  Required
Action
Search
- Search Mode
- Search Value
- User Association Note
- Company Name
  Required
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
Action
Search or write
- Customer Email
  Required
- Type
  Required
- Key
  Required
- Value
  Required
- Source
Action
Write
- Customer UUID
  Required
- Type
  Required
- Key
  Required
- Value
  Required
- Source
Action
Write
- Customer UUID
  Required
- Tags
  Required
Action
Write
- Customer External ID
  Required
- Tags
  Required
Action
Write
- Customer UUID
  Required
- Type
  Required
- Author Email
- Text
  Required
- Call Duration
- Created At
Action
Write
- Customer UUID
  Required
- Task details
  Required
- Assignee
  Required
- Due date
  Required
- Completed at
Action
Write
- Contact UUID
  Required
- First Name
- Last Name
- Title
- Position
- Email
- Phone
- LinkedIn
- Twitter
- Notes
Action
Write
- Note UUID
  Required
- Author Email
- Text
- Type
- Call Duration
- Created at
- Updated at
Action
Write
- Task UUID
  Required
- Task details
- Assignee
- Due date
- Completed at
Action
Write
- External ID
  Required
Action
Search
- Metric
  Required
- Start Date
  Required
- End Date
  Required
- Geo Filter
- Plan Filter
Action
Search
- Customer UUID
  Required
Action
Search

About ChartMogul

ChartMogul helps you measure, understand and grow your subscription business.

Learn moreLearn moreHelpHelp

Related categories

Ads & Conversion

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

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Related categories

Customer Support

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Record new Intercom unsubscribes to your ChartMogul customers

Add custom attributes to ChartMogul customers via email when new tags are added to Intercom users