Channels + Zendesk integrations
Create Zendesk tickets from new missed incoming calls in Channels
Sometimes you are not able to take a call. With this integration, you won't have to worry, as every missed call in Channels will create a new ticket in Zendesk. Thanks to that you'll be always up to date and ready to call back.
- When this happens...New Missed Incoming Call Triggers when an incoming call has been missed.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Channels and Zendesk
Discover other triggers and actions you can use with Channels and Zendesk
- Channels account name:Required
Try ItTriggerInstant- Channels account name:Required
- Phone numbers:Required
Try ItTriggerInstant- New Group
Triggers when a new group is created.
Try ItTriggerPolling - ViewRequired
Try ItTriggerPolling
- Channels account name:Required
Try ItTriggerInstant- Channels Name Account:Required
- Phone numberRequired
- First name
- Last name
- Company Name
- Email
- External link
ActionWrite- TagsRequired
Try ItTriggerPolling- Organization
Try ItTriggerPolling
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Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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