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Channels + Zendesk

Channels + Zendesk

Channels + Zendesk integrations

Create Zendesk tickets from new missed incoming calls in Channels

Sometimes you are not able to take a call. With this integration, you won't have to worry, as every missed call in Channels will create a new ticket in Zendesk. Thanks to that you'll be always up to date and ready to call back.

  1. When this happens...
    New Missed Incoming Call
    New Missed Incoming Call
    New Missed Incoming Call Triggers when an incoming call has been missed.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Channels and Zendesk

Discover other triggers and actions you can use with Channels and Zendesk

    • Channels account name:
      Required
    Trigger
    Instant
    Try It
    • Channels account name:
      Required
    • Phone numbers:
      Required
    Trigger
    Instant
    Try It
  • Zendesk triggers, actions, and search
    New Group

    Triggers when a new group is created.

    Trigger
    Polling
    Try It
    • View
      Required
    Trigger
    Polling
    Try It
    • Channels account name:
      Required
    Trigger
    Instant
    Try It
    • Channels Name Account:
      Required
    • Phone number
      Required
    • First name
    • Last name
    • Company Name
    • Email
    • External link
    Action
    Write
    • Tags
      Required
    Trigger
    Polling
    Try It
    • Organization
    Trigger
    Polling
    Try It
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About Channels
Channels is a data-driven phone system that lets you make and take calls directly in the browser.
Related categories
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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