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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Action Item Created" from Carbon Voice.

Add your action

An action happens after the trigger—such as "Run Python" in Code by Zapier.

You’re connected!

Zapier seamlessly connects Carbon Voice and Code by Zapier, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Workspace
- Container Type
- Assigned To
- Creator
- Status
Trigger
Instant
Try It
- Workspace
- Container Type
- Assigned To
- Creator
- Status
Trigger
Instant
Try It
- Prompt Type
- Language
  Required
Trigger
Instant
Try It
- Label
  Required
Trigger
Instant
Try It
- Workspace ID
Trigger
Instant
Try It

- Link Attachment URL
  Required
- Message ID
  Required
Action
Write
- Title
  Required
- Container_type
  Required
- Container_id
  Required
- Assigned_to
- Due_date
- Notes_text
- Source_message_id
Action
Write

- Type
  Required
- Conversation
  Required
- Message ID to be Forwarded
- Body Type
  Required
- Message Text
- Message Pre-recorded ID (Deprecated, use just the *Message ID* instead. Will be removed after *2026-01-01*)
- Message ID or URL
- Link Attachment URL
Action
Write
- Message ID
  Required
- Label
  Required
Action
Write
- Action Item ID
  Required
- Title
- Notes_text
- Assigned_to
- Due_date
- Status
Action
Write
- Zap_id
- Zap_step_id
- Code
  Required
Trigger
Polling
Try It
- Zap_id
- Zap_step_id
- Input Data
- Code
  Required
Action
Write

- Workspace
- Container Type
- Assigned To
- Creator
- Status
Trigger
Instant
Try It
- Workspace
- Container Type
- Assigned To
- Creator
- Status
Trigger
Instant
Try It
- System Prompt ID
  Required
- Language
  Required
Trigger
Instant
Try It
- Conversation
  Required
Trigger
Instant
Try It
- Workspace
- Folder(s)
Trigger
Instant
Try It
- Workspace
- Conversation
  Required
- User ID(s)
- Email(s)
- Phone(s)
- Role
Action
Write
- Prompt Type
- Message ID`s
  Required
- Language
  Required
Action
Write
- Transcript
- Audio File (Allowed Formats: MP3, WAV, AAC, OGG, FLAC, M4A, WMA, OPUS, WEBM). Overwrites Transcript.
- Links
- Workspace_id
- Folder_id
Action
Write
- Type
  Required
- Workspace ID
- User(s)
- User(s) Email(s)
- Message ID to be Forwarded
- Body Type
  Required
- Message Text
- Message Pre-recorded ID (Deprecated, use just the *Message ID* instead. Will be removed after *2026-01-01*)
- Message ID or URL
- Link Attachment URL
Action
Write
- Zap_id
- Zap_step_id
- Code
  Required
Trigger
Polling
Try It
- Zap_id
- Zap_step_id
- Input Data
- Code
  Required
Action
Write

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Customers have created over 25 million Zaps on the platform

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Connect Carbon Voice and Code by Zapier to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Code by Zapier on the Zapier blog

Make work flow with AI

Level up your Carbon Voice to Code by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Carbon Voice

Carbon Voice lets you record voice memos and chat with your team. Transcriptions and quick AI Actions create structured text to turn your ideas into action.

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Related categories

Communication

About Code by Zapier

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