Documenterra + ServiceNow

Documenterra + ServiceNow integrations

Create records in ServiceNow for new negative reader feedback in Documenterra

When new detailed negative reader feedback is received in Documenterra, a record is automatically created in a specific ServiceNow table, streamlining issue tracking and resolution.

When this happens...
Negative Feedback ReceivedTriggers when a new detailed negative reader feedback is received.
TriggerInstant
automatically do this!
Create RecordTriggers when a new record is created.
ActionWrite

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More things you can do with Documenterra and ServiceNow

Discover other triggers and actions you can use with Documenterra and ServiceNow

Negative Feedback Received
Triggers when a new detailed negative reader feedback is received.
Trigger
Instant
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Topic Updated
Triggers when a topic is updated.
Trigger
Instant
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- Project ID
  Required
- Output File Name
  Required
Action
Write
- Project ID
  Required
- Topic ID
  Required
- Topic Title
- Topic Body
- Topic Status
  Required
- Show in TOC
- TOC Node Ordinal Number
- TOC Node Caption
- Index Keywords
Action
Write
- Project ID
  Required
- Publication ID
  Required
- Publication Name
  Required
- Publish Only Ready Topics
- Output Tags
- Publication Visibility
Action
Write

- Table
  Required
Trigger
Polling
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- File
  Required
- Table
  Required
Action
Write

- Table
  Required
Action
Write
- Filename
  Required
Action
Search
- Table
  Required
Action
Search or write

Topic Created
Triggers when a new topic is created.
Trigger
Instant
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Translation Document Updated
Triggers when a translation document is updated.
Trigger
Instant
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- Login
  Required
- Email
  Required
- User Type
  Required
- First Name
- Middle Name
- Last Name
- Is Don't Send Email
Action
Write
- Publication ID
  Required
- Output Format
  Required
- Output File Name
  Required
- FTP Host Name
Action
Write
- Project ID
  Required
- Publication Name
  Required
- Publishing Mode
  Required
- Publish Only Ready Topics
- Output Tags
- Publication Visibility
Action
Write
- Table
  Required
Trigger
Polling
Try It
- Table
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Table
  Required
Action
Search

About Documenterra

Documenterra is all-in-one platform for all your company's internal and external documentation, including knowledge bases and API documentation.

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Related categories

Team Collaboration

About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

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Related categories

Developer Tools

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