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c2a + Slack

Find accounts and create deals in c2a from newly pushed Slack messages

Whenever you click the "Push to Zapier" button on Slack, c2a will search for a account and create a deal for it automatically.

When this happens...
New Pushed MessageTriggers when a Message is pushed from Slack.
TriggerInstant
automatically do this...
Find AccountFinds an Account using name, additional identified field 1-4, PESEL, NIP or External ID.
ActionSearch
then do this!
Create DealCreates new Deal
ActionWrite

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More things you can do with Slack and c2a

Discover other triggers and actions you can use with Slack and c2a

- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
Try It
- Channel
  Required
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
Try It
- Channel
- User Name
- Shared
Trigger
Instant
Try It
- Search Query
  Required
- Optimized data
Trigger
Polling
Try It
- Channel ID
- Reaction
- Member ID
- Message Author ID
Trigger
Instant
Try It

- Automation Identifier
- Access type
Trigger
Instant
Try It
New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
Try It

- Text
  Required
- Remind when?
  Required
- Remind who?
Action
Write
- Conversation ID
  Required
- Scheduled As
  Required
- Scheduled Message ID
  Required
Action
Write
- Channel
  Required
- Add Zapier app to channel automatically?
- Message Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- File
- Thread
- Send Channel Message?
- Zap_id
Action
Write
- Allowed_delete_copy
- Conversation ID
  Required
- Message TS (ID)
  Required
- Posted By
Action
Write
- Canvas ID
  Required
- Operation
  Required
Action
Write
- Channel Name
  Required
Action
Write
- Status_copy
- Approval request message
  Required
- Send message as
  Required
- Approval type
  Required
- Zap_id
- Include a link to this automation?
- Approve button URL
- Approve button label
- Add decline button
- Add details button
- Require confirmation
Action
Write
- First Name
- Last Name
- Title
- Email
- Display Name
- User
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
Get Message by Timestamp
This action retrieves a specific message from a conversation history in Slack using the message's timestamp.
Action
Write
Retrieve Thread Messages
This action retrieves all the messages sent to a specific thread in a selected channel.
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
- Conversation ID
  Required
Action
Search
- Conversation ID
  Required
- Message ID (ts)
  Required
Action
Search
- Conversation ID
  Required
- Message TS (ID)
  Required
Action
Search
- Email
  Required
- Return Raw Results?
Action
Search
- Full Name
  Required
- Return Raw Results?
Action
Search
Synchronized Call
Triggers when a call was synchronized.
Trigger
Instant
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Outgoing Call
Triggers when a new outgoing call is created.
Trigger
Instant
Try It
- External id
- Label
  Required
- Description
- Location
- Fullday
- Date from
- Date to
- Campaign
- Whole organization
- Tag list
Action
Write
- Account
  Required
- External ID
- Name
- Number
- E-mail
- Additional identifier 1
- Additional identifier2
- Additional identifier 3
- Blocked all actions
- Used to phone call
- Used to sms
- Used to vms
- Used to fax
- Used to email
- Role list
- Default
- Active
- Overwrite existing?
Action
Write
- External ID
- Name
- Phone number
- Email
- Additional identifier 1
- Additional identifier 2
- Additional identifier 3
- Additional identifier 4
- Relation status
- Trade
Action
Write
- Phone number
  Required
- Campaign
Action
Write
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- External ID
- Name
  Required
- PESEL
- NIP
- REGON
- KRS
- NRB
- Additional Identifier 1
- Additional Identifier 2
- Additional Identifier 3
- Additional Identifier 4
- Legal Personality
- Relation Status
- Trade
Action
Search or write

New Channel
Triggers when a new #channel is created.
Trigger
Instant
Try It
- Include_alias
Trigger
Instant
Try It
- Username
- Highlight Word
- Trigger for Bot Messages?
- Only Public Channels?
Trigger
Instant
Try It
- Channel
  Required
Trigger
Instant
Try It
- Channel
  Required
- Trigger for Bot Messages?
Trigger
Instant
Try It
New Saved Message
Triggers when you save a message.
Trigger
Instant
Try It
- Channel
  Required
- Message
  Required
- Reaction
  Required
Action
Write
- Conversation ID
  Required
Action
Write
- Channel
  Required
- Users
  Required
Action
Write
- Title
- Content
- Channel ID
Action
Write
- Send Multi Message
- Message Text
  Required
- Send as a bot?
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
Action
Write
- Allowed_edit_copy
- Conversation ID
  Required
- Message TS (ID)
  Required
- Posted By
- Content Type
- Reply Broadcast
Action
Write
- Channel
  Required
- Add Zapier app to channel automatically?
- Message Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
- File
- Thread
- Send Channel Message?
Action
Write
- Channel
  Required
- Topic
  Required
- Topic set by
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Remove User from Channel
This action removes a specified user from a specified channel in Slack.
Action
Write
Edit Message
This action updates a specific message sent by the same Authenticated user on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, and the new text for the message.
Action
Write
Find Public Channel
This action will find a public channel in Slack using either the channel's ID or name.
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
- Conversation ID
  Required
Action
Search
- Conversation ID
  Required
- Message ID (ts)
  Required
Action
Search
- Search Query
  Required
- Sort By
- Sort Direction
- Include Bot Messages in Search Results?
Action
Search
- ID
  Required
- Return Raw Results?
Action
Search
- Username
  Required
- Return Raw Results?
Action
Search
Unanswered Call
Triggers when a unanswered Call is occurs.
Trigger
Instant
Try It
- External ID
- Name
  Required
- PESEL
- NIP
- REGON
- KRS
- NRB
- Additional Identifier 1
- Additional Identifier 2
- Additional Identifier 3
- Additional Identifier 4
- Legal Personality
- Relation Status
- Trade
Action
Write
- External ID
- Subject Type
  Required
- Subject ID
  Required
- Address Type
- Address Status
- Street
- City
- Postcode
- Country
- Country Code
- Province
Action
Write
- External ID
- Account
  Required
- Campaign
- Deal Type
- Deal status
- Deal Source
- Deal Source Channel
- Deal Category
- Amount
- Description
  Required
- Scheduled at
  Required
- Tag list
Action
Write
- External ID
- Subject ID
  Required
- Subject Type
  Required
- Task Type
  Required
- Campaign
- Max tries
  Required
- Min range between tries
  Required
- Scheduled at
  Required
- Finished at
  Required
- Next try at
  Required
Action
Write
- Phone number
  Required
- Message
  Required
- Integrated Application (SMS presentation)
- Campaign
Action
Write
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- External ID
- Name
- Phone number
- Email
- Additional identifier 1
- Additional identifier 2
- Additional identifier 3
- Additional identifier 4
- Relation status
- Trade
Action
Search or write

About c2a

The c2a system was created for Contact Center offices to support, automate calls and other communication channels.

HelpHelp

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CRM (Customer Relationship Management)

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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

HelpHelp

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Team Chat

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