BulkGate + Zendesk

BulkGate + Zendesk integrations

Send SMS notifications in BulkGate when new Zendesk users are created

Need a more efficient way to follow up with new customers? This integration can help. Set it up to automatically trigger custom SMS notifications via BulkGate to a specified recipient whenever a new customer is created in Zendesk.

When this happens...
New TicketTriggers when a new ticket is created. Optionally select an organization.
TriggerPolling
automatically do this!
SMS - Send a Notification SMS MessageSends Notification (Transactional) SMS to specified phone number.
ActionWrite

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More things you can do with Zendesk and BulkGate

Discover other triggers and actions you can use with Zendesk and BulkGate

New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It

New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write

- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write
- Phone number
  Required
- Type
- Phone mobile
- Phone
- Title before
- First name
- Last name
- Title after
- Gender
- Company name
- Email
- Url
- Street 1
- Street 2
- City
- Zip
- State
- Country code
- Company number
- Company vat
- Note
- Custom_field_0
- Custom field 1
- Custom field 2
- Custom field 3
- Custom field 4
- Custom field 5
- Custom field 6
- Custom field 7
- Custom field 8
- Custom field 9
Action
Write
- Phone number
  Required
Action
Write
- Numbers
  Required
- Wallet
Action
Write
Check Credit Balance
Checks credit balance of your BulkGate account.
Action
Write
- Id
  Required
Action
Write
- Id
  Required
- Code
  Required
Action
Write
- Recipient's number
  Required
- Message Text
  Required
- Country code
- Unicode (Diacritics)
- Sender Type
- Sending Date
- Duplicates check
- Variable <first_name>
- Variable <last_name>
- Tag
- Variable <custom_field_0>
- Variable <custom_field_1>
- Variable <custom_field_2>
- Variable <custom_field_3>
- Variable <custom_field_4>
- Variable <custom_field_5>
- Variable <custom_field_6>
- Variable <custom_field_7>
- Variable <custom_field_8>
Action
Write
- Short URL
  Required
Action
Write
- Recipients
  Required
- Message Text (Viber)
- Country
- Sender (Viber)
- Expiration (Viber)
- Button caption (Viber)
- Button url (Viber)
- Tag
- Sending Date
- Duplicates check
Action
Write

- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write
- Duplicity action
- Groups
- Group name
- Type
- Phone mobile
- Phone
- Title before
- First name
- Last name
- Title after
- Gender
- Company name
- Email
- Url
- Street 1
- Street 2
- City
- Zip
- State
- Country code
- Company number
- Company vat
- Note
- Custom_field_0
- Custom field 1
- Custom field 2
- Custom field 3
- Custom field 4
- Custom field 5
- Custom field 6
- Custom field 7
- Custom field 8
- Custom field 9
Action
Write
- Phone number
  Required
Action
Write
- Numbers
  Required
- Wallet
- Source id
Action
Write
- Number
  Required
- Wallet
Action
Write
- Message ID
  Required
Action
Write
- Recipient's number
  Required
- Country code
- Language
- Code type
- Code length
- Request quota number
- Request quota identification
  Required
- Sender Type
- Unicode (Diacritics)
- Sender (Viber)
- Expiration (Viber)
Action
Write
- Recipients
  Required
- Message Text
  Required
- Country
- Unicode (Diacritics)
- Sender Type
- Tag
- Sending Date
- Duplicates check
Action
Write
- Short URL
  Required
- Target URL
  Required
Action
Write
- Target URL
  Required
Action
Write
- Recipients
  Required
- Message Text (Viber)
- Country
- Sender (Viber)
  Required
- Expiration (Viber)
- Tag
- Sending Date
- Duplicates check
- Variable <first_name>
- Variable <last_name>
- Variable <custom_field_0>
- Variable <custom_field_1>
- Variable <custom_field_2>
- Variable <custom_field_3>
- Variable <custom_field_4>
- Variable <custom_field_5>
- Variable <custom_field_6>
- Variable <custom_field_7>
- Variable <custom_field_8>
Action
Write

About BulkGate

BulkGate is a messaging platform that enables companies and individuals to spread their message to anyone, anywhere in the world with personalized bulk SMS and SMS notifications.

HelpHelp

Related categories

Phone & SMS

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

Premium

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Related Zap Templates

Send SMS messages via BulkGate for new Zendesk tickets

Related Zap Templates

Send SMS messages via BulkGate for new Zendesk tickets