Boulevard + Pluspoint

Send Pluspoint surveys via SMS for newly-completed Boulevard appointments

Each time an appointment is completed in Boulevard, an SMS containing a Pluspoint survey will be automatically sent to your customer with this Zap in place. This process allows you to gather immediate feedback and encourages satisfied customers to leave reviews on Google, Trustpilot, and other review platforms.

When this happens...
Appointment Completed
Triggers when an appointment is completed.
TriggerInstant
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Send SMS Survey
Sends an automated text message to the client with a request to rate the service and leave a positive review on connected review sites. The SMS is sent within an hour after the action is triggered unless a custom delay is specified.
ActionWrite

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Supported triggers and actions

What does this mean?

Appointment Cancelled
Triggers when an appointment is cancelled.
Trigger
Instant
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New Appointment
Triggers when an appointment is created.
Trigger
Instant
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New Client
Triggers when a new client is created.
Trigger
Instant
Try It
Entity Tags Added
New tags were added to a taggable entity
Trigger
Instant
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Order Completed
Triggers when an order is closed.
Trigger
Instant
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- First nameRequired
- Last name
- Email
- Phone number
- External ID
Action
Write
- Staff IDRequired
- Location IDRequired
- Start TimeRequired
- DurationRequired
- ReasonRequired
- Title
Action
Write

- Appointment IdRequired
- Note
- State
Action
Write
- Appointment ID
Action
Search
- External ID
Action
Search
- Order IDRequired
Action
Search
- First Name
- Last Name
- EmailRequired
- Payment Date
- Message delay
Action
Write
- First Name
- Last Name
- Phone NumberRequired
- Payment Date
- Message delay
Action
Write

Appointment Completed
Triggers when an appointment is completed.
Trigger
Instant
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Appointment Rescheduled
Triggers when an appointment is rescheduled.
Trigger
Instant
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Client Updated
Triggers when an existing client is updated.
Trigger
Instant
Try It
Entity Tags Removed
Tags were removed from a taggable entity
Trigger
Instant
Try It
- The ID of the Appointment or Client to be taggedRequired
- Tag IdRequired
Action
Write
- Client IDRequired
- TextRequired
Action
Write
- Staff IDRequired
- Location IDRequired
- Start TimeRequired
Action
Write
- Client IDRequired
- First name
- Last name
- Email
- Phone number
- External ID
Action
Write
- Email
Action
Search
- Client ID
Action
Search
- LocationsRequired
- First Name
- Last Name
- Phone Number
- Email
- Instagram Username
- Facebook Username
- Labels
- Unsubscribed
Action
Write
- First Name
- Last Name
- Phone NumberRequired
- Payment Date
- Message delay
Action
Write

About Boulevard

Boulevard is the first client experience platform purpose-built to accelerate sales and eliminate stress for self-care, appointment-based businesses.

Learn more Help

Related categories

Scheduling & Booking

About Pluspoint

Pluspoint is customer reviews software that helps you to automate review generation, manage reputation and get more customers.

Help

Related categories

Reviews

PRODUCTS

CAPABILITIES

By team

Boulevard + Pluspoint

Send Pluspoint surveys via SMS for newly-completed Boulevard appointments

Appointment Cancelled

New Appointment

New Client

Entity Tags Added

Order Completed

Create Client

Last name

Email

Phone number

External ID

Create Timeblock

Staff IDRequired

Location IDRequired

Start TimeRequired

DurationRequired

ReasonRequired

Title

Update Appointment

Appointment IdRequired

Note

State

Find Appointment

Appointment ID

Find Client by External ID

External ID

Find Order by ID

Order IDRequired

Send Email Survey

First Name

Last Name

EmailRequired

Payment Date

Message delay

Send WhatsApp Survey

First Name

Last Name

Phone NumberRequired

Payment Date

Message delay

Appointment Completed

Appointment Rescheduled

Client Updated

Entity Tags Removed

Add Tag

The ID of the Appointment or Client to be taggedRequired

Tag IdRequired

Create Client Note

Client IDRequired

TextRequired

Delete Timeblock

Staff IDRequired

Location IDRequired

Start TimeRequired

Update Client

Client IDRequired

First name

Last name

Email

Phone number

External ID

Find Client by Email

Email

Find Client by ID

Client ID

Create Contact

LocationsRequired

First Name

Last Name

Phone Number

Email

Instagram Username

Facebook Username

Labels

Unsubscribed

Send SMS Survey