Birdeye + Slack
Send channel messages in Slack for new reviews in Birdeye
Stay on top of customer feedback with this Birdeye and Slack workflow. When a new review comes in via Birdeye, a channel message is sent in Slack. This way, your team can react promptly, ensuring nothing falls through the cracks. Harness the power of timely communication and improve your customer service experience.
Stay on top of customer feedback with this Birdeye and Slack workflow. When a new review comes in via Birdeye, a channel message is sent in Slack. This way, your team can react promptly, ensuring nothing falls through the cracks. Harness the power of timely communication and improve your customer service experience.
- When this happens...
New ReviewTriggers when a Birdeye review is created
TriggerInstantThis event starts a Zap instantly. - automatically do this!
Send Channel MessageTriggers when a new message is posted to a specific #channel you choose.
ActionWriteCreate a new record or update an existing record in your app.
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Business numberRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
New Canceled Invoice
Triggers when a payment request is canceled in birdeye
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Business numberRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Parent Business NumberRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Invoice
Triggers when a new invoice is created in birdeye
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Payment
Triggers when a new payment is created in birdeye
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Business NumberRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Parent Business NumberRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.ClientIdRequired
First NameRequired
Last Name
Date of Birth
EmailRequired
PhoneRequired
Gender
Business NumberRequired
Appointment IdRequired
Provider Id
Provider First Name
Provider Last Name
Start TimeRequired
End Time
Appointment Type Id
Appointment Type
Duration
Reason To Visit
Notes
Guardian Id
Guardian First Name
Guardian Last Name
Guardian Dob
Guardian Gender
Guardian Email
Guardian Phone
Source
Timezone
Action
CRM Name
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.First Name
Last Name
Email
Phone
Total AmountRequired
Invoice Created Date
Invoice Number
Custom Fields
Tags
Invoice Due Date
Invoice Item Desc
Attachment URL
External Reference Id
Delay In Hours
Email Template
Send Email
Send Immediately
Send Text
Text Template
Crm Name
Crm Doc Id
CRM CustomerId
External Tracking Id
Automation UserRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Business NumberRequired
Customer IdRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Crm Doc Id
Crm Name
CRM CustomerId
External Reference Id
Notes
Paid Date
User Id
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Assigned To EmailRequired
Ticket Status
Ticket IDRequired
Parent Business NumberRequired
User EmailRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
New Channel
Triggers when a new #channel is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Username
Highlight Word
Trigger for Bot Messages?
Only Public Channels?
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.ChannelRequired
Trigger for Bot Messages?
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Saved Message
Triggers when you save a message.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.ChannelRequired
MessageRequired
ReactionRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ChannelRequired
UsersRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Title
Content
Channel ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Send Multi Message
Message TextRequired
Send as a bot?
Include a link to this Zap?
Attach Image by URL
Auto-Expand Links?
Link Usernames and Channel Names?
Schedule At
Zap Id
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Allowed Edit Copy
Conversation IDRequired
Message TS (ID)Required
Posted By
Content Type
Reply Broadcast
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ChannelRequired
Add Zapier app to channel automatically?
Message TextRequired
Send as a bot?
Bot Name
Bot Icon
Include a link to this Zap?
Attach Image by URL
Auto-Expand Links?
Link Usernames and Channel Names?
Schedule At
Zap Id
File
Thread
Send Channel Message?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ChannelRequired
TopicRequired
Topic set by
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Status Text
Status Emoji
Expiration Time
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Remove User from Channel
This action removes a specified user from a specified channel in Slack.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Edit Message
This action updates a specific message sent by the same Authenticated user on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, and the new text for the message.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Find Public Channel
This action will find a public channel in Slack using either the channel's ID or name.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appConversation IDRequired
Message ID (ts)Required
ActionThis is an event a Zap performs.SearchFind existing data in your appSearch QueryRequired
Sort By
Sort Direction
Include Bot Messages in Search Results?
ActionThis is an event a Zap performs.SearchFind existing data in your appIDRequired
Return Raw Results?
ActionThis is an event a Zap performs.SearchFind existing data in your appUsernameRequired
Return Raw Results?
ActionThis is an event a Zap performs.SearchFind existing data in your app
Business NumberRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Business NumberRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Refund
Triggers when a new refund is created in birdeye
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Business NumberRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Business NumberRequired
CRM Name
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Parent Business NumberRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Parent Business NumberRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Business NumberRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Business IdRequired
First Name
Last Name
Customer Email
Customer Phone
External Reference ID
Custom Fields
Referred By Code
Referred By Email
Referred By Phone
Employee First Name
Employee Last Name
Employee Email Id
Employee Phone Number
CRM Name
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Appointment IdRequired
External Appointment IdRequired
Business numberRequired
ActionRequired
Appointment StatusRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Event NameRequired
Location Business NumberRequired
CRM NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.business NumberRequired
appointment IdRequired
ActionRequired
Start TIme
End Time
Duration
AppointmentType Id
Appointment Type
Provider Id
provider first name
provider last name
Client Id
First Name
Last Name
Date of birth
Email
Phone
Gender
Notes
Guardian Id
Guardian First Name
Guardian First Name
Guardian Dob
Guardian Gender
Guardian Email
Guardian Phone
Source
Timezone
CRM Name
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Trigger for Bot Messages?
Optimized data
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.ChannelRequired
Trigger for Bot Messages?
Optimized data
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Channel
User Name
Shared
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Search QueryRequired
Optimized data
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planChannel ID
Reaction
Member ID
Message Author ID
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Zap Identifier
Access type
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New User
Triggers when a new Slack user is created / first joins your org.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.TextRequired
Remind when?Required
Remind who?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation IDRequired
Scheduled AsRequired
Scheduled Message IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ChannelRequired
Add Zapier app to channel automatically?
Message TextRequired
Send as a bot?
Bot Name
Bot Icon
Include a link to this Zap?
Attach Image by URL
Auto-Expand Links?
Link Usernames and Channel Names?
Schedule At
File
Thread
Send Channel Message?
Zap Id
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Allowed Delete Copy
Conversation IDRequired
Message TS (ID)Required
Posted By
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Canvas IDRequired
OperationRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Channel NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Status Copy
Approval request messageRequired
Send message asRequired
Approval typeRequired
Zap Id
Include a link to this Zap?
Approve button URL
Approve button label
Add decline button
Add details button
Require confirmation
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.First Name
Last Name
Title
Email
Display Name
User
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Get Message by Timestamp
This action retrieves a specific message from a conversation history in Slack using the message's timestamp.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Retrieve Thread Messages
This action retrieves all the messages sent to a specific thread in a selected channel.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Private Channel
This action creates a private channel in Slack.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Conversation IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appConversation IDRequired
Message ID (ts)Required
ActionThis is an event a Zap performs.SearchFind existing data in your appConversation IDRequired
Message TS (ID)Required
ActionThis is an event a Zap performs.SearchFind existing data in your appEmailRequired
Return Raw Results?
ActionThis is an event a Zap performs.SearchFind existing data in your appFull NameRequired
Return Raw Results?
ActionThis is an event a Zap performs.SearchFind existing data in your app
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