Basecamp + Help Scout integrations
Create Basecamp 3 campfire messages for new Help Scout conversations
Stay on top of your customer support by sending Basecamp 3 messages as soon as a new conversation is created in Help Scout. With this workflow, every time a conversation is created in Help Scout, a new Campfire message will be posted in a specific Basecamp 3 chat. Keep your team informed and streamline your customer support process with this easy-to-set-up automation.
- When this happens...Conversation CreatedTriggers when a new conversation is created.
- automatically do this!Create Campfire MessageCreates a Campfire message.
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More things you can do with Help Scout and Basecamp
Discover other triggers and actions you can use with Help Scout and Basecamp
- MailboxRequired
- Assigned User
- Tag
- Status
- Custom Fields
Try ItTriggerInstant- Mailbox
Try ItTriggerPolling- Conversation IDRequired
- TextRequired
- User
ActionWrite- First NameRequired
- Last NameRequired
- Email
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
ActionWrite
- MailboxRequired
- Assigned User
- Tag
- Status
- Custom Fields
Try ItTriggerInstant- MailboxRequired
- Assigned User
- Tag
- Status
- Custom Fields
Try ItTriggerInstant- SubjectRequired
- MailboxRequired
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread TypeRequired
- TextRequired
- StatusRequired
- Assigned User
- Tag
- Cc
- Bcc
- Import OnlyRequired
- Trigger Auto Reply
ActionWrite- ConversationRequired
- CustomerRequired
- TextRequired
- User
- Create as DraftRequired
ActionWrite
Related categories
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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