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Help Scout logoHelp Scout logo
Basecamp logoBasecamp logo
Help Scout logoHelp Scout logo

Basecamp + Help Scout

Basecamp + Help Scout

Basecamp + Help Scout integrations

Create Basecamp 3 campfire messages for new Help Scout conversations

Stay on top of your customer support by sending Basecamp 3 messages as soon as a new conversation is created in Help Scout. With this workflow, every time a conversation is created in Help Scout, a new Campfire message will be posted in a specific Basecamp 3 chat. Keep your team informed and streamline your customer support process with this easy-to-set-up automation.

  1. When this happens...
    Conversation Created
    Conversation Created
    Conversation CreatedTriggers when a new conversation is created.
  2. automatically do this!
    Create Campfire Message
    Create Campfire Message
    Create Campfire MessageCreates a Campfire message.
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More things you can do with Help Scout and Basecamp

Discover other triggers and actions you can use with Help Scout and Basecamp

    • Mailbox
      Required
    • Assigned User
    • Tag
    • Status
    • Custom Fields
    Trigger
    Instant
    Try It
    • Conversation ID
      Required
    • Text
      Required
    • User
    Action
    Write
    • First Name
      Required
    • Last Name
      Required
    • Email
    • Phone
    • Chat Handle
    • Social Profile
    • Website
    • Background
    • Organization
    • Location
    • Job Title
    • Address
    • Address
    • City
    • State / Province
    • Postal Code / ZIP Code
    • Country
    Action
    Write
    • Mailbox
      Required
    • Assigned User
    • Tag
    • Status
    • Custom Fields
    Trigger
    Instant
    Try It
    • Mailbox
      Required
    • Assigned User
    • Tag
    • Status
    • Custom Fields
    Trigger
    Instant
    Try It
    • Subject
      Required
    • Mailbox
      Required
    • Customer Label
    • Customer ID
    • Customer's Email
    • From User
    • Thread Type
      Required
    • Text
      Required
    • Status
      Required
    • Assigned User
    • Tag
    • Cc
    • Bcc
    • Import Only
      Required
    • Trigger Auto Reply
    Action
    Write
    • Conversation
      Required
    • Customer
      Required
    • Text
      Required
    • User
    • Create as Draft
      Required
    Action
    Write
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About Basecamp
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
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help-scout logo
About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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