Azure DevOps + ManageEngine ServiceDesk Plus Cloud
Create work items in Azure DevOps for new changes in ServiceDesk Plus Cloud
Prep your follow-up tasks automatically to stay effortlessly responsive. Set up this Zap to add a work item in Azure DevOps for each new change initiated in ServiceDesk Plus Cloud.
Prep your follow-up tasks automatically to stay effortlessly responsive. Set up this Zap to add a work item in Azure DevOps for each new change initiated in ServiceDesk Plus Cloud.
- When this happens...New Change
Triggers when a new change is created.
- automatically do this!Create Work Item
Create a new work item.
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Service Desk InstanceRequired
Name
Product
State
Vendor
Site
Purchase Cost
Asset Tag
Location
Try ItService Desk InstanceRequired
Subject
Requester
Status
Technician (email address)
Site
Group
Priority
Urgency
Impact
Mode
Category
Sub Category
Item
Asset
Try ItTitleRequired
DescriptionRequired
Priority
Announcement Type
Services Involved
Email Users
Public View
Create Request
Creates a new request.
Service Desk InstanceRequired
Title
Requester
Site
Group
Change Owner (email address)
Change Type
Priority
Urgency
Impact
Change Risk
Reasons of Change
Category
Sub Category
Item
Asset
Try ItService Desk InstanceRequired
Trigger ModuleRequired
Execute OnRequired
Trigger Conditions
Try ItCreate Change
Creates a new change.
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
About Azure DevOps
Azure DevOps is where teams manage, develop, and deliver software in the cloud. Azure DevOps provides free, private Git project hosting for up to 5 users, project and test management tools, build and CI, and team collaboration. Connect using the development tools of your choice, including Visual Studio, Eclipse, Xcode, and more.
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Project ManagementAbout ManageEngine ServiceDesk Plus Cloud
ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.