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Azure DevOps + ManageEngine ServiceDesk Plus Cloud

Update requests in ServiceDesk Plus Cloud from new work item comments in Azure DevOps

Whenever there's a new work item comment in Azure DevOps, a corresponding request will be updated in ServiceDesk Plus Cloud automatically.

Whenever there's a new work item comment in Azure DevOps, a corresponding request will be updated in ServiceDesk Plus Cloud automatically.

  1. When this happens...
    Azure DevOpsAzure DevOps
    New Work Item Comment

    Triggers when a work item is commented on.

    TriggerInstant
  2. automatically do this!
    ManageEngine ServiceDesk Plus CloudManageEngine ServiceDesk Plus Cloud
    Update Request

    Updates an existing request.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Build DefinitionRequired

    • Build Status

    • ProjectRequired

    Trigger
    Instant
    Try It
    • Repository

    • Branch

    • ProjectRequired

    Trigger
    Instant
    Try It
    • Area Path

    • Work Item Type

    • ProjectRequired

    Trigger
    Instant
    Try It
    • ProjectRequired

    • Build DefinitionRequired

    Action
    Write
    • ProjectRequired

    • PathRequired

    Trigger
    Instant
    Try It
    • Contains StringRequired

    • Area Path

    • Work Item Type

    • ProjectRequired

    Trigger
    Instant
    Try It
    • Area Path

    • Work Item Type

    • Changed Field

    • ProjectRequired

    Trigger
    Instant
    Try It
    • ProjectRequired

    • TypeRequired

    • TitleRequired

    • Area

    • Iteration

    • Assigned To

    • Description

    Action
    Write
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About Azure DevOps

Azure DevOps is where teams manage, develop, and deliver software in the cloud. Azure DevOps provides free, private Git project hosting for up to 5 users, project and test management tools, build and CI, and team collaboration. Connect using the development tools of your choice, including Visual Studio, Eclipse, Xcode, and more.
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Related categories

  • Developer Tools
  • Microsoft

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