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Autotask + Jira Service Management

Create new Jira Service Management requests from new Autotask tickets

Streamline your helpdesk tasks with this simple workflow between Autotask and Jira Service Management. As soon as a new ticket arises in Autotask, it results in a corresponding request created in Jira Service Management. This efficient automation improves the speed and accuracy of issue resolution, ensuring you maintain optimal service levels.

Streamline your helpdesk tasks with this simple workflow between Autotask and Jira Service Management. As soon as a new ticket arises in Autotask, it results in a corresponding request created in Jira Service Management. This efficient automation improves the speed and accuracy of issue resolution, ensuring you maintain optimal service levels.

  1. When this happens...
    AutotaskAutotask
    New Ticket

    Triggers when a new ticket is found.

    TriggerInstant
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Help Text

    Trigger
    Instant
    Try It
    • Help Text

    Trigger
    Instant
    Try It
  • Autotask triggers, actions, and search

    New Invoice

    Triggers when a new invoice is found.

    Trigger
    Scheduled
    Try It
    • Company

    • Assigned To Resource ID

    Trigger
    Scheduled
    Try It
autotask logo
autotask logo

About Autotask

Autotask provides an IT business management solution that combines service desk, CRM, projects, time and expense, billing and more.
Learn moreHelp

Related categories

  • CRM (Customer Relationship Management)

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jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories