Aloware + Freshdesk
Add notes to Freshdesk tickets from newly initiated communications in Aloware
When a new communication occurs in Aloware, a note will be added to a Freshdesk ticket automatically.
When a new communication occurs in Aloware, a note will be added to a Freshdesk ticket automatically.
- When this happens...Communication Initiated
Triggers when a communication is initiated in Aloware.
- automatically do this!Add Notes to a Ticket
Add Private or Public notes to a Freshdesk Support Ticket.
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Call Disposed
Triggers when a call is disposed in Aloware.
Try ItCommunication Initiated
Triggers when a communication is initiated in Aloware.
Try ItContact Disposed
Triggers when a contact's disposition status has changed in Aloware.
Try ItRecording Saved
Triggers when a voicemail is saved in Aloware.
Try It
About Aloware
Aloware is a Cloud-based contact center software that offers call, text, and workflow automation and is fit for any team.
Related categories
About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
