InsertChat + monday.com integrations
Create monday.com items from new InsertChat tickets
InsertChat captures useful visitor context that should not stay buried in the chat inbox. This Zap creates monday.com items from new InsertChat tickets so the next team can review, route, and act on it in the system they already use.
- When this happens...

New TicketTriggers when an InsertChat ticket is created.TriggerPolling - automatically do this!

Create ItemCreate a new Item in a boardActionWrite
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More things you can do with InsertChat and monday.com
Discover other triggers and actions you can use with InsertChat and monday.com
Updated AgentTriggers when an InsertChat agent is updated.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- AgentRequired
- File URLRequired
- FilenameRequired
- Language
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- URLRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- FeedbackRequired
- StatusRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- LabelRequired
- PurposeRequired
- System PromptRequired
- Model
- Website
- Auto Setup Website
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- Chat
- Message UID
- User Message
- AI MessageRequired
- SentimentRequired
- StatusRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- Chat
- SubjectRequired
- DescriptionRequired
- StatusRequired
- PriorityRequired
- SourceRequired
- Requester Email
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Knowledge SourceRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TicketRequired
- AgentRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ChatRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ChatRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- LabelRequired
- VoiceRequired
- Purpose
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ChatRequired
- Agent
- Model
- Label
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TicketRequired
- AgentRequired
- Subject
- Description
- Status
- Priority
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Search
- Agent
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search
- Agent
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search
- AgentRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Board IDRequired
- Group Names to trigger on
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Board IDRequired
- Column IDRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Board IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Item IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Board IDRequired
- Item IDRequired
- Override empty fields
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Board IDRequired
- Column TitleRequired
- Column TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Board IDRequired
- Group ID
- Item NameRequired
- Subitem Name
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Item IDRequired
- BodyRequired
- Parent Update ID
- User Mentions
- Team Mentions
- Include team mentions in body
- Board Mentions
- Project Mentions
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Item IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- BoardRequired
- ItemRequired
- Include Updates?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Board IDRequired
- Item IDRequired
- Subitem IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Board
- ItemRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Board IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Board IDRequired
- Item IDRequired
- ColumnRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Board IDRequired
- User :Required
ActionThis is an event a Zap performs.SearchFind existing data in your app
New AgentTriggers when an InsertChat agent is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- AgentRequired
- TextRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ChatRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TicketRequired
- AgentRequired
- StatusRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- ModelRequired
- Label
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- Chat
- Email
- Phone
- First Name
- Last Name
- Company
- Message
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- FeedbackRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- LeadRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Knowledge SourceRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- Chat
- Input TextRequired
- Thinking Level
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- AgentRequired
- ModelRequired
- Thinking Level
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- LeadRequired
- Agent
- Email
- Phone
- First Name
- Last Name
- Company
- Message
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Search
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search
- Agent
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search
- Agent
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search
ActionThis is an event a Zap performs.SearchFind existing data in your app- Item_created_in_board_copy
- Board IDRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
New BoardTriggers when a new board is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- Board IDRequired
- Column IDsRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Board IDRequired
- Column IDRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
New UserTriggers when a new user joins your monday.com account.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- Board IDRequired
- Group IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Board IDRequired
- Item IDRequired
- New Item Name ValueRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Board NameRequired
- Board KindRequired
- Template Id
- Workspace Id
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Board IDRequired
- Group NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Board IDRequired
- Item NameRequired
- Subitem NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Board IDRequired
- Group IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Board IDRequired
- Group IDRequired
- New Group Title
- Should add group to top?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- BoardRequired
- ItemRequired
- GroupRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Board IDRequired
- Item IDRequired
- ColumnRequired
- FileRequired
- File NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- BoardRequired
- Column to SearchRequired
- Include Subitems?
ActionThis is an event a Zap performs.SearchFind existing data in your app- Board IDRequired
- User :Required
ActionThis is an event a Zap performs.SearchFind existing data in your app- Board IDRequired
- Item IDRequired
- Column
ActionThis is an event a Zap performs.SearchFind existing data in your app- Board IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app
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