ActiveCampaign + ConnectWise Manage
Update ActiveCampaign contacts from new or updated ConnectWise Manage tickets
Efficiently manage your customer support process with this powerful workflow between ConnectWise Manage and ActiveCampaign. When a ticket is created or updated in ConnectWise Manage, this automation will instantly create or update a contact in ActiveCampaign with the ticket details. Stay organized and improve communication with your customers by effortlessly keeping your contact records up-to-date.
Efficiently manage your customer support process with this powerful workflow between ConnectWise Manage and ActiveCampaign. When a ticket is created or updated in ConnectWise Manage, this automation will instantly create or update a contact in ActiveCampaign with the ticket details. Stay organized and improve communication with your customers by effortlessly keeping your contact records up-to-date.
- When this happens...New/Updated Ticket
Triggers when a service ticket is created and/or updated.
- automatically do this!Create or Update Contact
Creates a new contact, or updates an existing contact.
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New, Updated or Both
Company Filter
Contact Type Filter
Specific Contact Filter
Try ItNew, Updated or Both
Service Board Filter
Specific Service Ticket Filter
Project Filter
Try ItCompany NameRequired
IdentifierRequired
TypeRequired
StatusRequired
Site NameRequired
Address 1
Address 2
City
State
Zip Code
Country Name
Phone Number
Website
Market
Source
Number of Employees
Territory
SummaryRequired
CompanyRequired
Record TypeRequired
Priority
New, Updated or Both
Board Filter
Project Filter
Try ItNew Territory
Triggers when a new territory is created.
Try ItFirst NameRequired
Last NameRequired
Title
Email
Default Email
Phone Number
Default Phone
Phone Type
Type
Company
Primary Contact
Relationship
Department
Address 1
Address 2
City
State
Zip Code
Country Name
Ticket TypeRequired
TextRequired
Detail Description
Internal Analysis
Resolution
