Acquire + Zendesk
Create new Zendesk tickets when Acquire chats end
If you're using Acquire for real-time support with your customers, but prefer to manage a ticket queue in Zendesk, you might be having a hard time getting the full picture of your support channel. This Zapier integration helps out by creating a new ticket in Zendesk when a chat finished in Acquire.
If you're using Acquire for real-time support with your customers, but prefer to manage a ticket queue in Zendesk, you might be having a hard time getting the full picture of your support channel. This Zapier integration helps out by creating a new ticket in Zendesk when a chat finished in Acquire.
- When this happens...Close Case
Triggers when a case closed.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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About Acquire
Acquire is a customer communication platform. We help users bridge gaps between customers and sales and support teams to empower all involved.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
