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SurveyMonkey + tawk.to

Send a SurveyMonkey survey when a tawk.to chat ends

Find out what your customers really think of your customer service. This Zap allows you to send a visitor a survey via SurveyMonkey as soon as a chat ends on your website. Follow up with customers and get their feedback when it's fresh in their mind so you can ensure your customer experience is the best it can be.

Find out what your customers really think of your customer service. This Zap allows you to send a visitor a survey via SurveyMonkey as soon as a chat ends on your website. Follow up with customers and get their feedback when it's fresh in their mind so you can ensure your customer experience is the best it can be.

  1. When this happens...
    tawk.totawk.to
    Chat Ended

    Triggers when a chat ends. Usually after 90-150 seconds of inactivity.

    TriggerInstant
  2. automatically do this!
    SurveyMonkeySurveyMonkey
    Send Survey

    Send a survey invitation to one or more contacts and/or emails.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • PropertyRequired

    Trigger
    Instant
    Try It
    • PropertyRequired

    Trigger
    Instant
    Try It
    • SurveyRequired

    • Collector

    Trigger
    Instant
    Try It
    • SurveyRequired

    • Email CollectorRequired

    • Contact Email(s)Required

    • Message Subject

    • Message Body

    • Hide "Powered by SurveyMonkey"

    Action
    Write
    • PropertyRequired

    Trigger
    Instant
    Try It
    • SurveyRequired

    • Collector

    Trigger
    Instant
    Try It
    • First NameRequired

    • Last NameRequired

    • EmailRequired

    • Contact List

    Action
    Write
    • Welcome

    Action
    Write
surveymonkey logo
surveymonkey logo

About SurveyMonkey

SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.
Learn moreHelp

Related categories

  • Forms & Surveys

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tawk-to logo
tawk-to logo

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

Related categories