Send a SurveyMonkey survey when a tawk.to chat ends
Find out what your customers really think of your customer service. This Zap allows you to send a visitor a survey via SurveyMonkey as soon as a chat ends on your website. Follow up with customers and get their feedback when it's fresh in their mind so you can ensure your customer experience is the best it can be.
Find out what your customers really think of your customer service. This Zap allows you to send a visitor a survey via SurveyMonkey as soon as a chat ends on your website. Follow up with customers and get their feedback when it's fresh in their mind so you can ensure your customer experience is the best it can be.
- When this happens...Chat Ended
Triggers when a chat ends. Usually after 90-150 seconds of inactivity.
- automatically do this!Send Survey
Send a survey invitation to one or more contacts and/or emails.
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