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Pipedrive + Zendesk

Add new Zendesk tickets to Pipedrive as deals

Using your helpdesk to capture opportunities? Set up this automation and Zapier can bring them all into your CRM seamlessly. Once it's active, any new ticket added to a particular view on Zendesk will automatically trigger the automation, creating a new deal on Pipedrive to match or updating one if it already exists—now start closing!

Using your helpdesk to capture opportunities? Set up this automation and Zapier can bring them all into your CRM seamlessly. Once it's active, any new ticket added to a particular view on Zendesk will automatically trigger the automation, creating a new deal on Pipedrive to match or updating one if it already exists—now start closing!

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    PipedrivePipedrive
    Create Deal

    Creates a new deal.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
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About Pipedrive

Pipedrive is sales pipeline and CRM software for deal makers. Get super-organized. Close deals in less time. iOS and Android apps let you take your pipeline with you anywhere.
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Related categories

  • CRM (Customer Relationship Management)

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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