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Telegram
Phone & SMS, Team Chat
Airtable
Databases
ActiveCampaign
Marketing Automation
Quo
Phone & SMS
Telegram
Phone & SMS, Team Chat
Airtable
Databases
ActiveCampaign
Marketing Automation
Quo
Phone & SMS
Telegram
Phone & SMS, Team Chat
Airtable
Databases
ActiveCampaign
Marketing Automation
Quo
Phone & SMS
Join millions worldwide who automate their work using Zapier
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Incoming Call Answered
Triggers when a SIP user or the AI agent picks up an inbound call. Outbound calls and callflow auto-answer (IVR pickup with no human) do not fire this.
Try ItTriggerInstant - Incoming Call Missed
Triggers when an inbound call to a phone number ends without being answered or forwarded. Use to send a follow-up SMS, create a CRM task, or alert a Slack channel.
Try ItTriggerInstant - Incoming Message Received
Triggers when a new inbound SMS or MMS is received on a phone number in your workspace.
Try ItTriggerInstant - Outgoing Call Started
Triggers when a user in your workspace starts dialing an outbound call.
Try ItTriggerInstant
- Incoming Call Completed
Triggers when an inbound call reaches its final disposition (ended, missed, rejected, or errored). Includes who answered (SIP user or AI agent) when applicable.
Try ItTriggerInstant - Incoming Call Received
Triggers when an inbound call starts ringing on a phone number. Useful for live dashboards or routing logic that needs to react before pickup.
Try ItTriggerInstant - Outgoing Call Completed
Triggers when an outbound call reaches its final disposition (ended, errored). Includes the user who placed the call and the duration.
Try ItTriggerInstant - Outgoing Message Delivered
Triggers when the carrier confirms delivery of an outbound SMS/MMS. Non-final statuses (sent, queued) do not fire.
Try ItTriggerInstant
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