PagerDuty
When this happens...
PagerDutyNew or Updated Incident
Then do this...
TwilioCall Phone

Need to get or send some phone call notifications whenever there's an issue with PagerDuty? No need to have someone do it—Zapier automation can handle it completely. This PagerDuty Twilio integration will trigger with each new incident on PagerDuty once active, automatically placing a call on Twilio for each and auto-speaking your chosen message without fail.

How It Works

  1. A new incident is created on PagerDuty
  2. Zapier automatically places a call on Twilio

What You Need

  • PagerDuty account
  • Twilio account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect PagerDuty + Twilio and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New or Updated Incident

Triggers when new incidents are created, or when existing incidents change state.

Add Acknowledge Event

Acknowledge the incident with this Incident Key.

New Recording

Triggered when a new recording is available on your account.

Add Trigger Event

Trigger an incident in PagerDuty with this Incident Key.

New Transcription

Triggered when a new transcription is available on your account.

Add Resolve Event

Resolve the incident with this Incident Key.

New Call

Triggered when a call is finished on your Twilio number.

Call Phone

Call a number or numbers and say a message.

New SMS

Triggered when an SMS is sent to your Twilio number.

Send SMS

Send a SMS to a number or numbers.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.

Become a Zapier Integration Partner

PagerDuty is the leading digital operations management platform for businesses, that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable incidents, PagerDuty provides insights so you can intelligently respond to critical disruptions for exceptional customer experience. With hundreds of native integrations with monitoring and collaboration tools, automated scheduling, advanced reporting, and guaranteed reliability, PagerDuty is trusted by thousands of organizations globally to increase business and employee efficiency.

Learn More

An easy tool for developers to send and receive SMS and voice calls.

See Twilio Integrations