Microsoft Dynamics 365 CRM Integrations

Name: Zapier
Availability: InStock

Premium

CRM (Customer Relationship Management), Microsoft

Put Microsoft Dynamics 365 CRM to work with AI and enterprise-grade automation

Automate smarter with Microsoft Dynamics 365 CRM and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.

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Start free with email

Continue with Google

No-code AI automation
Full audit trails and controls
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Easy visual workflow builder
9,000+ apps, 450+ AI tools
Free tier available

Or pick an app to pair with

HubSpot

Marketing Automation

Facebook Lead Ads

Ads & Conversion, Facebook

LinkedIn Ads

Ads & Conversion, Microsoft

Unbounce

Forms & Surveys

Google Ads

Ads & Conversion, Google

Gravity Forms

Forms & Surveys, WordPress

Mailchimp

Marketing Automation

Facebook Lead Ads (for Business admins)

Ads & Conversion

ActiveCampaign

Marketing Automation

HubSpot

Marketing Automation

Facebook Lead Ads

Ads & Conversion, Facebook

LinkedIn Ads

Ads & Conversion, Microsoft

Unbounce

Forms & Surveys

Google Ads

Ads & Conversion, Google

Gravity Forms

Forms & Surveys, WordPress

HubSpot

Marketing Automation

Facebook Lead Ads

Ads & Conversion, Facebook

LinkedIn Ads

Ads & Conversion, Microsoft

Unbounce

Forms & Surveys

Google Ads

Ads & Conversion, Google

Gravity Forms

Forms & Surveys, WordPress

Mailchimp

Marketing Automation

Facebook Lead Ads (for Business admins)

Ads & Conversion

ActiveCampaign

Marketing Automation

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Launch your first automated workflow

Add new Facebook Lead Ad leads to Microsoft Dynamics CRM as contacts
Premium
Details
Try it
Facebook Lead Ads + Microsoft Dynamics 365 CRM
Add Google Ads offline conversions for newly-updated Microsoft Dynamics 365 CRM opportunities
Premium
Details
Try it
Microsoft Dynamics 365 CRM + Google Ads
Add new Unbounce form submissions to Microsoft Dynamics as leads
Premium
Details
Try it
Unbounce + Microsoft Dynamics 365 CRM
Add new leads from Microsoft Dynamics 365 CRM to Google Ads Custom Lists
Premium
Details
Try it
Microsoft Dynamics 365 CRM + Google Ads
Create Microsoft Dynamics 365 CRM leads for new Google Ads leads
Premium
Details
Try it
Google Ads + Microsoft Dynamics 365 CRM
Send Offline Conversion to Google Ads for New Lead in Microsoft Dynamics 365 CRM
Premium
Details
Try it
Microsoft Dynamics 365 CRM + Google Ads

Add new Facebook Lead Ad leads to Microsoft Dynamics CRM as contacts

Details

Try it

Facebook Lead Ads + Microsoft Dynamics 365 CRM

Add Google Ads offline conversions for newly-updated Microsoft Dynamics 365 CRM opportunities

Details

Try it

Microsoft Dynamics 365 CRM + Google Ads

Add new Unbounce form submissions to Microsoft Dynamics as leads

Details

Try it

Unbounce + Microsoft Dynamics 365 CRM

Add new leads from Microsoft Dynamics 365 CRM to Google Ads Custom Lists

Details

Try it

Microsoft Dynamics 365 CRM + Google Ads

Create Microsoft Dynamics 365 CRM leads for new Google Ads leads

Details

Try it

Google Ads + Microsoft Dynamics 365 CRM

Send Offline Conversion to Google Ads for New Lead in Microsoft Dynamics 365 CRM

Details

Try it

Microsoft Dynamics 365 CRM + Google Ads

Create Brevo contacts from Microsoft Dynamics CRM contacts

Details

Try it

Microsoft Dynamics 365 CRM + Brevo

Send funnel events to Facebook Conversions from Microsoft Dynamics 365 CRM

Details

Try it

Microsoft Dynamics 365 CRM + Facebook Conversions

Add new leads from Microsoft Dynamics 365 CRM to Google Ads Customer Lists

Details

Try it

Microsoft Dynamics 365 CRM + Google Ads

Send offline conversion in Google Ads when an opportunity is updated in Microsoft Dynamics

Details

Try it

Microsoft Dynamics 365 CRM + Google Ads

Add new BizConnect contacts to Microsoft Dynamics 365 CRM

Details

Try it

BizConnect + Microsoft Dynamics 365 CRM

Create leads in Microsoft Dynamics 365 CRM from new Jotform submissions

Details

Try it

Jotform + Microsoft Dynamics 365 CRM

Create Brevo contacts from Microsoft Dynamics CRM contacts
Premium
Details
Try it
Microsoft Dynamics 365 CRM + Brevo
Send funnel events to Facebook Conversions from Microsoft Dynamics 365 CRM
Premium
Details
Try it
Microsoft Dynamics 365 CRM + Facebook Conversions
Add new leads from Microsoft Dynamics 365 CRM to Google Ads Customer Lists
Premium
Details
Try it
Microsoft Dynamics 365 CRM + Google Ads
Send offline conversion in Google Ads when an opportunity is updated in Microsoft Dynamics
Premium
Details
Try it
Microsoft Dynamics 365 CRM + Google Ads
Add new BizConnect contacts to Microsoft Dynamics 365 CRM
Premium
Details
Try it
BizConnect + Microsoft Dynamics 365 CRM
Create leads in Microsoft Dynamics 365 CRM from new Jotform submissions
Premium
Details
Try it
Jotform + Microsoft Dynamics 365 CRM

Microsoft Dynamics 365 CRM integration details

Revolutionize your CRM with Microsoft Dynamics 365. Dive deeper into analytics, improve customer relations, and automate your day-to-day tasks with this powerful Zapier integration.

Connect Microsoft Dynamics 365 CRM to 9,000+ apps

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Account
Triggers when a new account is created.
Trigger
Polling
Try It
New Contact
Triggers when a new contact is created.
Trigger
Polling
Try It
- Custom Entity
  Required
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It

- Info
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It

- Info
Trigger
Polling
Try It
- Info
- Owner
Action
Write
- Info
- Owner
Action
Write
- Info
- Customer type
  Required
- Owner
- Status
Action
Write
- Info
- Owner
Action
Write
- Info
- Owner
Action
Write
- Info
- Account
  Required
Action
Write
- Info
- Contact
  Required
Action
Write
- Info
- Case/Incident
  Required
- State
Action
Write
- Info
- Lead
  Required
- Owner
Action
Write
- Info
- Order
  Required
Action
Write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search
- Info
- Info_field_enable
- Custom Entity
  Required
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search
- State Code
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Contact ID
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
- Owner
Action
Search or write
- Info
- Info_field_enable
- Custom Entity
  Required
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write

- Info
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It
New Case/Incident
Triggers when a new case/incident is created.
Trigger
Polling
Try It
New Invoice
Triggers when a new invoice is created.
Trigger
Polling
Try It
New Lead
Triggers when a new lead is created.
Trigger
Polling
Try It
New Opportunity
Triggers when a new opportunity is created.
Trigger
Polling
Try It
New Order
Triggers when a new order is created.
Trigger
Polling
Try It
- Info
Trigger
Polling
Try It
- Owner
Action
Write
- Owner
Action
Write
- Custom Entity
  Required
Action
Write
- Info
- Owner
Action
Write
- Info
- Owner
Action
Write
- Owner
Action
Write
- Info
- Custom Entity Action
  Required
Action
Write
- Info
- Invoice
  Required
Action
Write
- Info
- Opportunity
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Info
- Info_field_enable
- Company Name
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search
- Campaign_name
  Required
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Company Name
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
- Owner
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write
- Info
- Info_field_enable
- Contact ID
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write

For builders

Let your AI safely access Microsoft Dynamics 365 CRM

Go beyond Zap workflows. Install Zapier in your AI to call Microsoft Dynamics 365 CRM actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.

No code

Call actions in natural language with Zapier MCP

Act in Microsoft Dynamics 365 CRM from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.

Example actions on this page

Create Account
Create Campaign

Works with

Claude · ChatGPT · Cursor · Any MCP-compatible AI

Install Zapier MCP

Code

Work in code with the Zapier SDK

Expose Microsoft Dynamics 365 CRM actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().

Install

npm install @zapier/zapier-sdk
npm install -D @zapier/zapier-sdk-cli
zapier-sdk login
# create a Microsoft Dynamics 365 CRM connection @ https://zapier.com/app/assets/connections

Run an action

// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";

const zapier = createZapierSdk();

const { data: connection } = await zapier.findFirstConnection({ app: "microsoft-dynamics-crm", owner: "me" });

await zapier.runAction({
  app: 'microsoft-dynamics-crm',
  action: 'accountCreate',
  connection: connection.id,
  input: {
    {inputKeyValuePairs}
  },
});

Open the SDK docs

Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.

Microsoft Dynamics 365 CRM Help & Support

Common issues

Common Problems with Microsoft Dynamics 365 CRM on Zapier

How to get started with Microsoft Dynamics 365 CRM on Zapier

Microsoft Dynamics 365 CRM Tutorials

About Microsoft Dynamics 365 CRM

Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.

Learn moreLearn moreHelpHelp

Related categories

CRM (Customer Relationship Management)

Microsoft

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Microsoft Dynamics 365 CRM Integrations

Put Microsoft Dynamics 365 CRM to work with AI and enterprise-grade automation

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Add new Facebook Lead Ad leads to Microsoft Dynamics CRM as contacts

Add Google Ads offline conversions for newly-updated Microsoft Dynamics 365 CRM opportunities

Add new Unbounce form submissions to Microsoft Dynamics as leads

Add new leads from Microsoft Dynamics 365 CRM to Google Ads Custom Lists

Create Microsoft Dynamics 365 CRM leads for new Google Ads leads

Send Offline Conversion to Google Ads for New Lead in Microsoft Dynamics 365 CRM

Add new Facebook Lead Ad leads to Microsoft Dynamics CRM as contacts

Add Google Ads offline conversions for newly-updated Microsoft Dynamics 365 CRM opportunities

Add new Unbounce form submissions to Microsoft Dynamics as leads

Add new leads from Microsoft Dynamics 365 CRM to Google Ads Custom Lists

Create Microsoft Dynamics 365 CRM leads for new Google Ads leads

Send Offline Conversion to Google Ads for New Lead in Microsoft Dynamics 365 CRM

Create Brevo contacts from Microsoft Dynamics CRM contacts

Send funnel events to Facebook Conversions from Microsoft Dynamics 365 CRM

Add new leads from Microsoft Dynamics 365 CRM to Google Ads Customer Lists

Send offline conversion in Google Ads when an opportunity is updated in Microsoft Dynamics

Add new BizConnect contacts to Microsoft Dynamics 365 CRM

Create leads in Microsoft Dynamics 365 CRM from new Jotform submissions

Create Brevo contacts from Microsoft Dynamics CRM contacts

Send funnel events to Facebook Conversions from Microsoft Dynamics 365 CRM

Add new leads from Microsoft Dynamics 365 CRM to Google Ads Customer Lists

Send offline conversion in Google Ads when an opportunity is updated in Microsoft Dynamics

Add new BizConnect contacts to Microsoft Dynamics 365 CRM

Create leads in Microsoft Dynamics 365 CRM from new Jotform submissions

Microsoft Dynamics 365 CRM integration details

Let your AI safely access Microsoft Dynamics 365 CRM

Call actions in natural language with Zapier MCP

Work in code with the Zapier SDK

Microsoft Dynamics 365 CRM Help & Support

Common issues

.css-ojnz7r{font:500 1.125rem/1.5rem Inter,var(--zds-typography-base, Helvetica),Helvetica,arial,sans-serif;color:#695be8;margin-bottom:0;transition-property:all;transition-timing-function:ease-in-out;transition-duration:300ms;}Common Problems with Microsoft Dynamics 365 CRM on Zapier

How to get started with Microsoft Dynamics 365 CRM on Zapier

Microsoft Dynamics 365 CRM Tutorials

6 ways to automate Microsoft Dynamics 365

Popular Microsoft Dynamics 365 CRM Integrations

Popular Microsoft Dynamics 365 CRM Integrations

Common Problems with Microsoft Dynamics 365 CRM on Zapier