Connect MapFlow and Microsoft Outlook to power AI-driven automation

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Customer" from MapFlow.

Add your action

An action happens after the trigger—such as "Add Attendees to Calendar Event" in Microsoft Outlook.

You’re connected!

Zapier seamlessly connects MapFlow and Microsoft Outlook, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Customer
Triggers when a new customer is created.
Trigger
Polling
Try It
New Delivery Location
Triggers when a new delivery location is created.
Trigger
Polling
Try It
New Tag
Triggers when a new tag is created.
Trigger
Polling
Try It
New Visit
Triggers when a new visit is created.
Trigger
Polling
Try It
New Warehouse
Triggers when a new warehouse is created.
Trigger
Polling
Try It

- First Name
  Required
- Last Name
  Required
- Position
- Emails
- Phones
- Location IDs
  Required
- Is Primary
- Is Active
- Notes
Action
Write
- Name
  Required
- Item Type
  Required
- Reference
- Description
- Barcode
- External ID
- Weight
- Weight Unit
- Length (cm)
- Width (cm)
- Height (cm)
- Volume
- Volume Unit
- Min Temperature (°C)
- Max Temperature (°C)
- Is Fragile
- Is Dangerous
- Declared Value
- Currency
- Buying Price
- Selling Price
- VAT Rate (%)
- Estimated Delivery Duration
- Duration Unit
- Number of Packages
- Tag IDs
Action
Write

- Email
  Required
- First Name
  Required
- Last Name
  Required
- Phone
- Role
- Department
- Employee ID
- Timezone
- Language
- Has Valid Driving License
- License Number
- License Types
- Vehicle Types
- Email Notifications
- Push Notifications
- Is Active
- Notes
Action
Write
- Location
  Required
- Day of Week
  Required
- Opening Time
- Closing Time
- Is Closed
- Break Start
- Break End
- Notes
Action
Write
- Name
  Required
- License Plate
  Required
- Vehicle Type
  Required
- Reference
- Brand
- Model
- Year
- Max Weight (kg)
- Max Volume (m³)
- Max Distance (km)
- Energy Type
- Consumption per 100km
- Tank Capacity
- Status
- Required License Type
- Current Kilometers
- Acquisition Date
- Technical Inspection Expiry
- Fuel Card Number
- Assigned Warehouse IDs
- Notes
Action
Write
- Visit
  Required
- Product
  Required
- Quantity
  Required
Action
Write
- Contact ID
  Required
Action
Write
- Item ID
  Required
Action
Write
- Driver/Picker ID
  Required
Action
Write
- Opening Hours ID
  Required
Action
Write
- Vehicle ID
  Required
Action
Write
- Visit Product ID
  Required
Action
Write
- Container ID
  Required
- Item ID
  Required
- Remove All
- Quantity to Remove (only if Remove All = false)
Action
Write
- Contact ID
  Required
- First Name
- Last Name
- Position
- Emails
- Phones
- Location IDs
- Is Primary
- Is Active
- Notes
Action
Write
- Item ID
  Required
- Name
- Item Type
- Reference
- Description
- Barcode
- Weight
- Weight Unit
- Is Fragile
- Is Dangerous
- Buying Price
- Selling Price
- VAT Rate (%)
- Tag IDs
Action
Write
- Driver/Picker ID
  Required
- First Name
- Last Name
- Phone
- Role
- Department
- Employee ID
- Language
- Has Valid Driving License
- License Number
- Is Active
- Notes
Action
Write
- Opening Hours ID
  Required
- Day of Week
- Opening Time
- Closing Time
- Is Closed
- Break Start
- Break End
- Notes
Action
Write
- Vehicle ID
  Required
- Name
- License Plate
- Vehicle Type
- Brand
- Model
- Max Weight (kg)
- Max Volume (m³)
- Energy Type
- Status
- Current Kilometers
- Fuel Level
- Technical Inspection Expiry
- Notes
Action
Write
- Visit Product ID
  Required
- Quantity
  Required
Action
Write
- Contact ID
- Search
- Location ID
- Is Primary
- Is Active
Action
Search
- Item ID
- Search
- Item Type
- Barcode
- Reference
- Is Fragile
- Is Dangerous
- External ID
Action
Search
- Driver/Picker ID
- Search
- Email
- Role
- Department
- Is Active
- Has Valid Driving License
- Employee ID
Action
Search
- Opening Hours ID
- Location ID
- Day of Week
- Is Closed
Action
Search
- Tag ID
- Search
- Name
Action
Search
- Visit ID
- Search
- Visit Type
- Visit Date
- Status
- Driver ID
- Vehicle ID
- Is Completed
- Location ID
- Reference
- External ID
Action
Search
- Warehouse ID
- Search
- Warehouse Type
- City
- Is Active
- Is Default
- Is Start Point
- Code
Action
Search
- Container ID
  Required
Action
Search
Cancelled Calendar Event
Triggers when an event is cancelled.
Trigger
Instant
Try It
- Calendar
Trigger
Polling
Try It
- Parent Folder
- Child Folder
Trigger
Polling
Try It
- Shared Mailbox
  Required
- Parent Folder
- Child Folder
Trigger
Polling
Try It
- Shared Inbox
- Parent Folder
- Child Folder
Trigger
Polling
Try It
- Contact Folder
Trigger
Polling
Try It
- Email ID
  Required
- Categories
  Required
- Mark as Read
Action
Write
- Shared Mailbox
- Destination Folder
  Required
- Email ID
  Required
Action
Write
- Contact Folder
- First Name
  Required
- Last Name
- EmailAddresses
- BusinessPhones
- HomePhones
- MobilePhone
- JobTitle
- CompanyName
- Department
- Business Website URL
- FileAs
- PersonalNotes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
Action
Write
- Shared Mailbox
- Email ID
  Required
- To Email(s)
- CC Email(s)
- BCC Email(s)
- Reply-To Email
- Subject
- Body Format
- Body
- Attachment
- Action for Files Larger Than 150MB
- Reply to All
Action
Write
- Contact to Delete
  Required
Action
Write
- Event
  Required
Action
Write
- Send From (Shared Mailbox)
- Email ID
  Required
- To Recipients
  Required
- Comment
Action
Write
- Email ID
  Required
- Destination Folder
  Required
Action
Write
- Email ID
  Required
- Comment
Action
Write
- Send From (Shared Mailbox)
- To Email(s)
  Required
- CC Email(s)
- BCC Email(s)
- Reply-To Email
- Subject
  Required
- Body Format
  Required
- Body
  Required
- Attachments
- Action for Files Larger Than 150MB
Action
Write
- Event
- Subject
- Start Date & Time
- End Date & Time
- All Day Event?
- Is Online Meeting?
- Hide attendees list?
- Description
- Show me as Free or Busy
- The importance of the event
- Merge with existing attendees?
- Attendees
- Categories
- Location
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Contact Folder
- First Name
- Last Name
- Email
Action
Search
- Folder_info
- Folder
  Required
- Search Terms
- From Address
- Start Date
- End Date
Action
Search
- Shared Mailbox
- Email ID
  Required
- Attachment ID
  Required
Action
Search
- Contact Folder
- First Name
  Required
- Last Name
- Email
- BusinessPhones
- HomePhones
- MobilePhone
- JobTitle
- CompanyName
- Department
- Business Website URL
- FileAs
- PersonalNotes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
Action
Search or write

New Delivery Item
Triggers when a new delivery item is created.
Trigger
Polling
Try It
New Driver/Picker
Triggers when a new driver or picker is created.
Trigger
Polling
Try It
New Vehicle
Triggers when a new vehicle is created.
Trigger
Polling
Try It
New Visit Product
Triggers when a product is added to a visit.
Trigger
Polling
Try It
- Container ID
  Required
- Item ID
  Required
- Quantity
  Required
- Position
- Notes
Action
Write
- Customer Type
  Required
- Company Name
- First Name
- Last Name
- Primary Email
- Primary Phone
- Additional Emails
- Additional Phones
- Billing Address
- Billing Zip Code
- Billing City
- Billing Country
- SIRET
- VAT Number
- External ID
- External Reference
- Is Active
- Notes
Action
Write
- Customer
  Required
- Location Name
  Required
- Reference
- Street Address
  Required
- Zip Code
  Required
- City
  Required
- Country
- Latitude
- Longitude
- Delivery Instructions
- Access Instructions
- Special Equipment Required
- Max Weight (kg)
- Max Volume (m³)
- Truck Access
- Loading Dock
- Elevator Access
- Floor Level
- Is Active
- Internal Notes
Action
Write
- Customer Type
  Required
- Company Name
- First Name
- Last Name
- Primary Email
- Primary Phone
- Location Name
  Required
- Location Address
  Required
- Location Zip Code
  Required
- Location City
  Required
- Location Country
- Latitude
- Longitude
- Delivery Instructions
- Truck Access
- Loading Dock
- Contact First Name
- Contact Last Name
- Contact Position
- Contact Emails
- Contact Phones
- Billing Address
- Billing Zip Code
- Billing City
- SIRET
- External ID
- Is Active
- Notes
Action
Write
- Name
  Required
- Color
  Required
- Description
Action
Write
- Delivery Location
  Required
- Visit Type
  Required
- Reference
- External ID
- Visit Date
  Required
- Planned Arrival Time
- Planned Departure Time
- Priority
- Status
- Driver
- Vehicle
- Notes
- Delivery Notes
- Is Completed
- Tag IDs
Action
Write
- Name
  Required
- Code
- Warehouse Type
- Street Address
  Required
- Zip Code
  Required
- City
  Required
- Country
- Latitude
- Longitude
- Opening Time
- Closing Time
- Saturday Opening Time
- Saturday Closing Time
- Max Capacity (m³)
- Max Weight Capacity (kg)
- Max Vehicles
- Has Loading Dock
- Has Forklift
- Has Cold Storage
- Has Security
- Is Start Point
- Is End Point
- Is Active
- Is Default
- Internal Notes
Action
Write
- Customer ID
  Required
Action
Write
- Location ID
  Required
Action
Write
- Global Customer ID
  Required
Action
Write
- Tag ID
  Required
Action
Write
- Visit ID
  Required
Action
Write
- Warehouse ID
  Required
Action
Write
- Container ID
  Required
- Contents (JSON)
- Item ID (Simple Mode)
- Quantity (Simple Mode)
- Position (Simple Mode)
- Notes (Simple Mode)
Action
Write
- Customer ID
  Required
- Customer Type
- Company Name
- First Name
- Last Name
- Primary Email
- Primary Phone
- Additional Emails
- Additional Phones
- Billing Address
- Billing Zip Code
- Billing City
- Billing Country
- SIRET
- VAT Number
- External ID
- External Reference
- Is Active
- Notes
Action
Write
- Location ID
  Required
- Customer
- Location Name
- Reference
- Street Address
- Zip Code
- City
- Country
- Latitude
- Longitude
- Delivery Instructions
- Access Instructions
- Max Weight (kg)
- Max Volume (m³)
- Truck Access
- Loading Dock
- Elevator Access
- Floor Level
- Is Active
- Internal Notes
- External ID
- External Reference
Action
Write
- Global Customer ID
  Required
- Customer Type
- Company Name
- First Name
- Last Name
- Primary Email
- Primary Phone
- Is Active
- Notes
Action
Write
- Tag ID
  Required
- Name
- Color
- Description
Action
Write
- Visit ID
  Required
- Delivery Location
- Visit Type
- Reference
- Visit Date
  Required
- Planned Arrival Time
- Actual Arrival Time
- Actual Departure Time
- Priority
- Status
- Driver
- Vehicle
- Notes
- Is Completed
- Tag IDs
Action
Write
- Warehouse ID
  Required
- Name
- Code
- Warehouse Type
- Street Address
- Zip Code
- City
- Country
- Opening Time
- Closing Time
- Max Capacity (m³)
- Max Weight Capacity (kg)
- Has Loading Dock
- Has Forklift
- Has Cold Storage
- Is Start Point
- Is End Point
- Is Active
- Is Default
- Internal Notes
Action
Write
- Customer ID
- Search
- Customer Type
- Email
- Is Active
- Billing City
- External ID
- External Reference
Action
Search
- Location ID
- Search
- Customer ID
- City
- Is Active
- Has GPS Coordinates
- Truck Access
- Reference
Action
Search
- Global Customer ID
- Search
- Customer Type
- Is Active
- City
Action
Search
- Search
- Item Type
- Is Fragile
- Is Dangerous
- Is Container
Action
Search
- Vehicle ID
- Search
- Vehicle Type
- Status
- Energy Type
- License Plate
- Reference
Action
Search
- Visit Product ID
- Visit ID
- Product ID
Action
Search
- Container ID
  Required
Action
Search
- Calendar
- Time Before
  Required
- Time Before (Unit)
  Required
Trigger
Polling
Try It
- Shared Inbox
- Parent Folder
- Child Folder
Trigger
Polling
Try It
- Contact Folder
Trigger
Polling
Try It
- Parent Folder
- Child Folder
- Search terms
  Required
- Note
Trigger
Polling
Try It
New Flagged Email
Triggers when a new email is flagged.
Trigger
Polling
Try It
- Calendar
Trigger
Polling
Try It
- Event
- Merge with existing attendees?
- Attendees
Action
Write
- Distribution list
  Required
- User email
  Required
Action
Write
- Calendar
- Subject
  Required
- Start Date & Time
  Required
- End Date & Time
  Required
- Location Name
- Sensitivity
- Attendees
- Is this an All Day Event?
- Description
- Show me as Free or Busy
- Is this an Online Meeting?
- Enable Reminder
- Categories
Action
Write
- Shared Mailbox
- To Email(s)
  Required
- CC Email(s)
- BCC Email(s)
- Reply-To Email
- Subject
  Required
- Body Format
  Required
- Body
  Required
- Attachment
- Action for Files Larger Than 150MB
Action
Write
- Shared Mailbox
- Folder Name
  Required
- Parent Folder
Action
Write
- Shared Mailbox
- Email ID
  Required
Action
Write
- Shared Mailbox
- Email ID
  Required
- Flag Action
  Required
Action
Write
- Shared Mailbox
- Email ID
  Required
- Mark as
  Required
Action
Write
- Shared Mailbox
- Categories to Remove
  Required
- Email ID
  Required
Action
Write
- Send From (Shared Mailbox)
- Draft Email ID
  Required
Action
Write
- Shared Mailbox
- Email ID
  Required
- Importance
  Required
Action
Write
- Contact Folder
- Contact
  Required
- First Name
- Last Name
- EmailAddresses
- BusinessPhones
- HomePhones
- MobilePhone
- JobTitle
- CompanyName
- Department
- Business Website URL
- PersonalNotes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
Action
Write
- Calendar
- SearchTerm
  Required
- Start Date & Time
- End Date & Time
Action
Search
- Search_info
- Search Value
  Required
Action
Search
- Group email address or ID
  Required
- Search Term
- Start Date & Time
- End Date & Time
Action
Search
- Calendar
- Start Date & Time
  Required
- End Date & Time
  Required
- Select Fields
Action
Search

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Connect MapFlow and Microsoft Outlook to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Microsoft Outlook on the Zapier blog

Make work flow with AI

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About MapFlow

MapFlow is a route optimization SaaS. Plan, optimize and track delivery, intervention & sales routes. Connect your apps to automate dispatching.

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About Microsoft Outlook

Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.

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