When this happens...
LiveChatNew Chat
Then do this...
PodioCreate Item

A new LiveChat chat can kick off a chain of events that need to be managed and monitored in your project management tool. Use this Zapier integration to streamline your workflow and automatically create an item in Podio when a LiveChat chat begins.

How It Works

  1. A new chat begins in LiveChat
  2. Zapier adds an item in Podio

What You Need

  • LiveChat account
  • Podio account

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,500+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect LiveChat + Podio and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Finished Chat

Triggers when the chat is ended.

Update Item

Update an item, record or entry inside an app (standard or custom).

New Ticket

Triggers when the ticket is created.

Create Item

Create a new item, record or entry inside an app (standard or custom).

New Visitor in Queue

Triggers when a visitor enters queue.

Create Task

Create a new task.

New Chat

Triggers when the chat is started.

Create Status

Add a status update to a workspace stream.

Chat Changed

Triggers when the tag list for a particular chat was changed.

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LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

Learn More

Podio is a collaborative work platform that's perfect for managing projects, teams, and anything else in your business that needs flexible apps that work the way you do.

See Podio Integrations