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Kayako + Magento

Add users and cases to Kayako from new Magento orders

If someone places an order with you, they might need support afterwards. Streamline your setup by activating this integration. From then on, whenever a new order is received on Magento, Zapier will create a new user for it on Kayako, or update one that exists, additionally creating a case for them with the order details so you

If someone places an order with you, they might need support afterwards. Streamline your setup by activating this integration. From then on, whenever a new order is received on Magento, Zapier will create a new user for it on Kayako, or update one that exists, additionally creating a case for them with the order details so you

  1. When this happens...
    MagentoMagento
    New Order

    Triggers when Magento gets a new order (with line item support).

    TriggerScheduled
  2. automatically do this...
    KayakoKayako
    Find or Create a User

    Find or Create a User

    ActionSearch or write
  3. then do this!
    KayakoKayako
    Create Conversation With a Private Note

    Creates a new conversation with the first post as a private note.

    ActionWrite
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Supported triggers and actions

What does this mean?
kayako logo
kayako logo

About Kayako

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

Related categories

  • Customer Support
magento logo
magento logo

About Magento

Magento is the premier open source e-commerce app used by millions of customers each and every day.

Related categories

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