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chargewood + Microsoft Outlook integrations
Send Outlook emails for new chargewood disputes
The person who decides whether a dispute is worth answering is often not the person watching for new ones. When a new dispute opens in chargewood, an Outlook email goes out with the customer, the amount, the reason the cardholder gave and the date a response is due. Your finance lead receives it as a message they can forward, reply to or file, so the decision starts in the inbox they already work from instead of waiting on a dashboard login.
- When this happens...New DisputeTriggers when a new dispute arrives β the moment to go and fetch everything your other tools know about that customer.
- automatically do this!Send EmailSend an email from your Outlook account.
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More things you can do with chargewood and Microsoft Outlook
Discover other triggers and actions you can use with chargewood and Microsoft Outlook
- Include test-mode disputes
Try ItTriggerInstant- Include test-mode disputes
Try ItTriggerInstant- TitleRequired
- Details
- What kind of record is this?Required
- Which tool did it come from?
- When did it happen?
- Dispute ID
- Transaction reference
- Order number
- Customer email
- Record ID in the source tool
- Link back to the original
ActionWrite- Calendar
- Time BeforeRequired
- Time Before (Unit)Required
Try ItTriggerPolling
- Include test-mode disputes
Try ItTriggerInstant- What happenedRequired
- Customer email
- Your own customer ID
- When
- Page or screen
- Event ID
ActionWrite- Transaction reference
- Order number
- Customer email
ActionSearch- Cancelled Calendar Event
Triggers when an event is cancelled.
Try ItTriggerInstant
Related categories
Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.





