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Choose a trigger
A trigger is the event that starts your Zap—like a "Call Action Item Created" from Aircall.
Add your action
An action happens after the trigger—such as "Add Discount to Deal" in Pipedrive.
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Call Action Item CreatedTriggers when a call action item is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
AI Voice Agent EndedTriggers when an AI virtual agent ends a call.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
AI Voice Agent StartedTriggers when an AI virtual agent starts handling a call.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Declined by AgentTriggers when a call declined by agent.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call CommentedTriggers when a call is commented, either by Agents from their Aircall Phone, or via the Public API.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call CreatedTriggers when a call started.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Transferred ExternallyTriggers when a call is transferred externally.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call IVR Option SelectedTriggers when call IVR option is selected.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Sentiment CreatedTriggers when sentiment analysis is generated for a call and indicates customer’s sentiment/mood on the call.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Transferred InternallyTriggers when a call is transferred internally.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Voicemail LeftTriggers when ~30sec after calls end if a voicemail is present.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Contact DeletedTriggers when a contact is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Custom Summary Result CreatedTriggers when custom summary result is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Message ReceivedTriggers when a new message is received to Aircall accounts.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Message Status UpdatedTriggers when the message from Aircall accounts has an updated status.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Number DeletedTriggers when a number is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Playbook Result UpdatedTriggers when a playbook result is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Transcription CreatedTriggers when a call transcription is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
User ConnectedTriggers when a user becomes online.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
User DeletedTriggers when a user is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
User OpenedTriggers when a user becomes available according to their working hours.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Call IDRequired
- Tag IDsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- First Name
- Last Name
- Company Name
- Information
- Phone Number LabelRequired
- Phone NumberRequired
- Email Label
- Email Address
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- EmailRequired
- First NameRequired
- Last NameRequired
- Availability Status
- Role Ids
- Wrap Up Time
- Inviter User Id
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Team IdRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
- Title TextRequired
- Title Link
- Short Text 1 Label
- Short Text 1 Text
- Short Text 1 Link
- Short Text 2 Label
- Short Text 2 Text
- Short Text 2 Link
- User Card Label
- User Card User ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
- User ID
- Team ID
- Phone Number
- Dispatching Strategy
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Contact IDRequired
- First Name
- Last Name
- Company Name
- Information
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- First Name
- Last Name
- Availability Status
- Substatus
- Role Ids
- Wrap Up Time
- User IdRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Team IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- From
- To
- Order
ActionThis is an event a Zap performs.SearchFind existing data in your app- User idRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Call IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- From
- To
- Order
ActionThis is an event a Zap performs.SearchFind existing data in your app
New ActivityTriggers when a new activity is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
New DealTriggers when a new deal is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
New PersonTriggers when a new person is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- DealRequired
- Discount DescriptionRequired
- Discount AmountRequired
- Discount TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Deal IDRequired
- Add Multiple Products?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Activity Subject
- Activity Owner
- Organization ID
- Deal ID
- Lead ID
- Project ID
- Mark as Done
- Activity Type
- Use Combined Date and Time Field?
- Duration
- Mark as Busy
- Note
- Public Description
- Primary Participant
- Additional Participants
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- FileRequired
- File Name
- Deal ID
- Person ID
- Organization ID
- Product ID
- Activity ID
- Note ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TitleRequired
- Person ID
- Organization ID
- Owner User ID
- Note
- Pin note to lead
- Label ID(s)
- Expected_close_date
- Lead Value
- Lead Value Currency Code
- Source Channel ID
- Source Channel ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Organization NameRequired
- Organization Address
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Product NameRequired
- Product Code
- Description
- Unit
- Tax percentage
- Category
- Owner User ID
- Is Linkable
- Currency
- Price
- Direct cost
- Overhead_cost
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TitleRequired
- Project IDRequired
- Description
- Done
- Due Date
- Assignee
- Parent Task ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Activity to UpdateRequired
- Activity Subject
- Activity Owner
- Organization ID
- Deal ID
- Lead ID
- Project ID
- Mark as Done
- Activity Type
- Use Combined Date and Time Field?
- Duration
- Mark as Busy
- Note
- Public Description
- Primary Participant
- Additional Participants
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Lead IDRequired
- Title
- Owner User ID
- Organization ID
- Person ID
- Label ID(s)
- Expected_close_date
- Lead Value
- Lead Value Currency Code
- Source Channel ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Copy_null
- Person to UpdateRequired
- Person Name
- Email Addresses
- Phone Numbers
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- Title
- Project Board
- Project Phase
- Description
- Status
- Owner
- Start Date
- End Date
- Deals
- Organization ID
- Person ID
- Labels
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- PersonRequired
- Include file data
ActionThis is an event a Zap performs.SearchFind existing data in your app- ProductRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Deal IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Organization ID
- Organization Items
- Include Persons
- Include Deals
- Include Activities
ActionThis is an event a Zap performs.SearchFind existing data in your app- Product IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- User IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Note IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search type
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search type
ActionThis is an event a Zap performs.SearchFind existing data in your app- Field to Search ByRequired
- Search TermRequired
- Exact Match
ActionThis is an event a Zap performs.SearchFind existing data in your app- Field to search byRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search type
- Include file data
- TitleRequired
- Status
- Stage
- Stage Warning
- Pipeline
- Deal Owner
- Associated Organization ID
- Associated Person ID
- Probability
- Expected Close Date
- Deal Value
- Currency
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Search type
- Person Name
- Email Addresses
- Phone Numbers
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Field to Search ByRequired
- Search TermRequired
- Exact Match
- TitleRequired
- Project Template
- Project BoardRequired
- Project PhaseRequired
- Description
- Status
- Owner
- Start Date
- End Date
- Deals
- Organization ID
- Person ID
- Labels
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
AI Insights CreatedTriggers when AI Insights of a call including call summary and key topics of the converstation are created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
AI Voice Agent EscalatedTriggers when a call handled by AI Voice Agent has been escalated or transferred to a human agent.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
AI Voice Agent SummaryTriggers when a call handled by AI Voice Agent is completed and the agent successfully collected answers to intake questions configured on the agent (e.g., 'What is your full name?', 'What is your email address?').
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call AnsweredTriggers when a call answered.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Assets GeneratedTriggers when call recording or voicemail link is available.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call EndedTriggers when a call is ended.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call on HoldTriggers when a call is on hold.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call Ringing on AgentTriggers when a call ringed to a specific agent.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call TaggedTriggers when a call is tagged.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Call UnholdTriggers when a call was unhold.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Contact CreatedTriggers when a contact is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Contact UpdatedTriggers when a contact is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Custom Summary Result UpdatedTriggers when custom summary result is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Message SentTriggers when a new message is sent from Aircall accounts.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Number CreatedTriggers when a number is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Playbook Result GeneratedTriggers when a playbook result is generated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Realtime Transcription Utterances ReceivedTriggers when a realtime transcription utterances is received.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
User ClosedTriggers when a user becomes unavailable according to their working hours.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
User CreatedTriggers when a user is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
User DisconnectedTriggers when a user goes offline.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Call IDRequired
- CommentRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Team IdRequired
- User IdRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User IdRequired
- ToRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Team NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Contact IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User IdRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Team IdRequired
- User IdRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Number IdRequired
- ToRequired
- BodyRequired
- Agent Id
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User IdRequired
- Number IdRequired
- ToRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Call IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Number IDRequired
- Name
- Live Recording Activated
- Priority
- Welcome Message URL
- Waiting Music URL
- IVR Message URL
- Voicemail Message URL
- After Hours Message URL
- Ringing Tone URL
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- OrderRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Contact IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- User IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- User IdRequired
- Order
ActionThis is an event a Zap performs.SearchFind existing data in your app- From
- To
- Order
- Direction
- User ID
- Phone Number
- Tags
- Fetch Contact
- Fetch Short URLs
- Fetch Call Timeline
ActionThis is an event a Zap performs.SearchFind existing data in your app- Copy
- FilterRequired
- Deal status
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
New LeadTriggers when a lead is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
New NoteTriggers when a new note is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
New OrganizationTriggers when a new organization is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Deleted PersonTriggers when an existing person is deleted.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Filter ID
- Status
- Board ID
- Phase ID
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan- Filter By
- Field to Watch for Changes On
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.- Person IDRequired
- Label IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Product IDRequired
- Product Variation IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TitleRequired
- Status
- Stage
- Stage Warning
- Pipeline
- Deal Owner
- Associated Organization ID
- Associated Person ID
- Probability
- Expected Close Date
- Deal Value
- Currency
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Follower User IDRequired
- Choose where to add the followerRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ContentRequired
- Deal ID
- Pin note to deal
- Person ID
- Pin note to person
- Organization ID
- Project ID
- Pin note to organization
- Lead ID
- Pin note to lead
- Pin note to project
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Person Name
- Email Addresses
- Phone Numbers
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TitleRequired
- Project Template
- Project BoardRequired
- Project PhaseRequired
- Description
- Status
- Owner
- Start Date
- End Date
- Deals
- Organization ID
- Person ID
- Labels
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- DealRequired
- Remove All Existing Labels?
- Labels to Remove
- Labels to Add
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Copy_null
- Deal IDRequired
- Title
- Status
- Stage
- Pipeline
- Deal Owner
- Associated Organization ID
- Associated Person ID
- Probability
- Expected Close Date
- Deal Value
- Currency
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Organization to UpdateRequired
- Organization Name
- Organization Address
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Copy_null
- Product IDRequired
- Product Name
- Product Code
- Description
- Unit
- Tax percentage
- Category
- Owner User ID
- Is Linkable
- Currency
- Price
- Direct cost
- Overhead_cost
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TaskRequired
- Title
- Project ID
- Description
- Done
- Due Date
- Assignee
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Activity Subject
- Search Type
- Activity Owner
- Activity Filter
- Completion Status
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search type
- Include file data
ActionThis is an event a Zap performs.SearchFind existing data in your app- Activity Type ID
ActionThis is an event a Zap performs.SearchFind existing data in your app- Lead IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Person IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Stage IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search for an Exact Match?
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search ByRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search type
ActionThis is an event a Zap performs.SearchFind existing data in your app- Project IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search TermRequired
- Exact Match?
- Assignee
- Project
- Status
ActionThis is an event a Zap performs.SearchFind existing data in your app- Activity Subject
- Search Type
- Activity Owner
- Activity Filter
- Mark as Done
- Organization ID
- Deal ID
- Lead ID
- Project ID
- Activity Type
- Use Combined Date and Time Field?
- Duration
- Mark as Busy
- Note
- Public Description
- Primary Participant
- Additional Participants
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Search type
- Organization NameRequired
- Organization Address
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Search type
- Product NameRequired
- Product Code
- Description
- Unit
- Tax percentage
- Category
- Owner User ID
- Is Linkable
- Currency
- Price
- Direct cost
- Overhead_cost
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Search TermRequired
- Exact Match?
- Assignee
- Project IDRequired
- Done
- TitleRequired
- Description
- Due Date
- Parent Task ID
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
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