Sprinklr Integrations
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Message Engagement Updated
Triggers when engagement (likes, comments, shares, reactions) changes on a Sprinklr message. Every message is sent through, so add a Filter step on Channel Type to narrow it down.
Try ItTriggerInstant - Post Trend Metrics Change
Triggers when a published post’s trend metrics (likes, comments, shares, reach) update in Sprinklr. Every post is sent through, so add a Filter step on Channel Type to narrow it down.
Try ItTriggerInstant - Reporting engineRequired
- ReportRequired
- Start dateRequired
- End dateRequired
- Time zone
- Number of metrics
- Number of groupings
- Number of filters
- Number of sorts
- Page
- Page size
- Advanced JSON
ActionSearch
- New Message Created
Triggers when a new message is created in Sprinklr. Every message is sent through, so add a Filter step on Channel Type to narrow it down.
Try ItTriggerInstant - Report_info
- Start dateRequired
- End dateRequired
- Time zone
- Number of metrics
- Number of filters
- Page size
ActionSearch
For builders
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Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Work in code with the Zapier SDK
Expose Sprinklr actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a Sprinklr connection @ https://zapier.com/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "sprinklr", owner: "me" });
await zapier.runAction({
app: 'sprinklr',
action: 'fetch_post_insights',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.



