Add new Soul Machines AI feedback to Zendesk tickets
Automatically feed triage insights from AI-led conversations in Soul Machines directly into your Zendesk queue without any added clicks or keystrokes. This Zap allows you to turn asynchronous touchpoints into usable intel, effortlessly.
Automatically feed triage insights from AI-led conversations in Soul Machines directly into your Zendesk queue without any added clicks or keystrokes. This Zap allows you to turn asynchronous touchpoints into usable intel, effortlessly.
- When this happens...Interaction Completed
Triggers when a Soul Machines Agent completes an interaction.
- automatically do this...Find Ticket(s)
Finds an existing ticket. With line item support for multiple tickets resulting from a query.
- then do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
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