Put Small Business Chatbot to work with AI and enterprise-grade automation
Automate smarter with Small Business Chatbot and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
- No-code AI automation
- Full audit trails and controls
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Appointment Booked
Triggers when an appointment is booked.
Try ItTriggerInstant - Appointment Rescheduled
Triggers when an appointment is rescheduled.
Try ItTriggerInstant - Chat Ended
Triggers when a website chat ends and its summary is ready.
Try ItTriggerInstant - Text Conversation Ended
Triggers when a text conversation ends.
Try ItTriggerInstant
- Appointment Cancelled
Triggers when an appointment is cancelled.
Try ItTriggerInstant - Call Ended
Triggers when an inbound phone call ends.
Try ItTriggerInstant - New Contact
Triggers when a contact is added to the CRM.
Try ItTriggerInstant
For builders
Let your AI safely access Small Business Chatbot
Go beyond Zap workflows. Install Zapier in your AI to call Small Business Chatbot actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
Call actions in natural language with Zapier MCP
Act in Small Business Chatbot from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Work in code with the Zapier SDK
Expose Small Business Chatbot actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a Small Business Chatbot connection @ https://zapier.com/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "small-business-chatbot", owner: "me" });
await zapier.runAction({
app: 'small-business-chatbot',
action: '{actionName}',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.



