SolarWinds Service Desk + WPForms

Create SolarWinds Service Desk incidents from new WPForms entries

Effortlessly manage incoming support requests with this WPForms and SolarWinds Service Desk integration. When a new form entry is submitted through WPForms, an incident will be created in SolarWinds Service Desk, streamlining your support process and providing a quicker resolution for your customers. Simplify your workflow and improve customer satisfaction with this seamless automation.

When this happens...
New Form Entry
Triggers when a form entry is submitted.
TriggerInstant
automatically do this!
Create Incident
Add a new incident to your service desk.
ActionWrite

Start free with email

Start free with Google

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

Supported triggers and actions

What does this mean?

- FormRequired
Trigger
Instant
Try It
New Asset
New asset in your inventory.
Trigger
Scheduled
Try It
New Contract
New contract was added.
Trigger
Scheduled
Try It
New Incident
Triggers when a new incident is created.
Trigger
Scheduled
Try It
New Release
New release in your service desk.
Trigger
Scheduled
Try It

New Task
Triggers when a new task is created.
Trigger
Scheduled
Try It
- NameRequired
- ManufacturerRequired
- TypeRequired
- StatusRequired
- Model
- Serial Number
- Asset ID
- IP Address
- Description
- Owner's Email Address
- User's Email Address
- Site
- Department
Action
Write

- NameRequired
- Manufacturer NameRequired
- StatusRequired
- License TypeRequired
- Start Date
- End Date
- Note
- Site
- Department
Action
Write
- TitleRequired
- PriorityRequired
- Requester's Email AddressRequired
- Description
- Assign to User by Email Address
- Due Date
- Site
- Department
- Related Problem Number
- Category
- Subcategory
Action
Write
- Requester's Email AddressRequired
- StateRequired
- TitleRequired
- Description
- Plan
- Build
- Deploy
- Assignee Email Address
- Approver Email Address
- Priority
- Site
- Department
- Planned Start
- Planned End
Action
Write
- EmailRequired
- First Name
- Last Name
- Phone Number
- Site
- Department
- Role
Action
Write

- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
New Change
New change in your service desk.
Trigger
Scheduled
Try It
New Hardware
New hardware in your inventory.
Trigger
Scheduled
Try It
New Problem
New problem in your service desk.
Trigger
Scheduled
Try It
New Risk
New risk was detected.
Trigger
Scheduled
Try It
New User
New user in your account.
Trigger
Scheduled
Try It
- TitleRequired
- StateRequired
- Requester's Email AddressRequired
- PriorityRequired
- Description
- Assignee Email Address
- Site
- Department
- Approver Email Address
- Change Plan
- Test Plan
- Rollback Plan
- Planned Start
- Planned End
- Related Release Number
- Related Problem Number
Action
Write
- NameRequired
- SerialRequired
- IP Address
- Category
- Status
- Manufacturer
- Site
- Department
- Tag
- Owner's Email Address
Action
Write
- Requester's Email AddressRequired
- StateRequired
- TitleRequired
- Description
- Root Cause
- Symptoms
- Workaround
- Assignee Email Address
- Priority
- Site
- Department
Action
Write
- StateRequired
- NameRequired
- Description
- Appear on Portal Home
- Related Incident Number
Action
Write

About SolarWinds Service Desk

Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.

Learn more

Related categories

Customer Support

About WPForms

WPForms is a drag and drop online form builder for WordPress that allows you to easily create contact forms, email subscription forms, billing forms, donation forms, online order forms, and more.

Learn more Help

Related categories

Similar apps

Gravity Forms

Forms & Surveys, WordPress

Formidable Forms

Forms & Surveys, WordPress

123FormBuilder

Forms & Surveys

PRODUCTS

CAPABILITIES

By team

SolarWinds Service Desk + WPForms

Create SolarWinds Service Desk incidents from new WPForms entries

New Form Entry

New Asset

New Contract

New Incident

New Release

New Task

Create Asset

NameRequired

ManufacturerRequired

TypeRequired

StatusRequired

Model

Serial Number

Asset ID

IP Address

Description

Owner's Email Address

User's Email Address

Site

Department

Create Contract

NameRequired

Manufacturer NameRequired

StatusRequired

License TypeRequired

Start Date

End Date

Note

Site

Department

Create Incident

TitleRequired

PriorityRequired

Requester's Email AddressRequired

Description

Assign to User by Email Address

Due Date

Site

Department

Related Problem Number

Category

Subcategory

Create Release

Requester's Email AddressRequired

StateRequired

TitleRequired

Description

Plan

Build

Deploy

Assignee Email Address

Approver Email Address

Priority

Site

Department

Planned Start

Planned End

Create User

EmailRequired

First Name

Last Name

Phone Number

Site

Department

Role

API Request (Beta)

Api Docs Info

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

New Change

New Hardware