SolarWinds Service Desk + SquaredUp + Filter by Zapier

SolarWinds Service Desk + SquaredUp integrations

Create SolarWinds Service Desk incidents from new SquaredUp notifications

If you need your SolarWinds Service Desk team to act quickly when a SquaredUp notification is sent, this Zap is a great way to streamline that process. It will trigger automatically for every new notification sent by SquaredUp and then check that the conditions require a new incident by looking at the old and new state values. If the conditions match, this integration then creates a new incident in SolarWinds Service Desk so your team can get straight to work.

When this happens...
New NotificationTriggers when a new monitoring notification is created from any tile or dashboard configured to use this new Zapier monitoring destination.
TriggerInstant
automatically do this...
Only continue if...Set up rules to specify when this Zap can continue running.
ActionFilter
then do this!
Create IncidentAdd a new incident to your service desk.
ActionWrite

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Discover other triggers and actions you can use with SquaredUp, Filter by Zapier, and more

- Notification Destination Display Name
  Required
Trigger
Instant
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New Asset
New asset in your inventory.
Trigger
Polling
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New Contract
New contract was added.
Trigger
Polling
Try It
New Incident
Triggers when a new incident is created.
Trigger
Polling
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New Release
New release in your service desk.
Trigger
Polling
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New Task
Triggers when a new task is created.
Trigger
Polling
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- Name
  Required
- Manufacturer
  Required
- Type
  Required
- Status
  Required
- Model
- Serial Number
- Asset ID
- IP Address
- Description
- Owner's Email Address
- User's Email Address
- Site
- Department
Action
Write

- Name
  Required
- Manufacturer Name
  Required
- Status
  Required
- License Type
  Required
- Start Date
- End Date
- Note
- Site
- Department
Action
Write
- Title
  Required
- Priority
  Required
- Requester's Email Address
  Required
- Description
- Assign to User by Email Address
- Due Date
- Site
- Department
- Related Problem Number
- Category
- Subcategory
Action
Write
- Requester's Email Address
  Required
- State
  Required
- Title
  Required
- Description
- Plan
- Build
- Deploy
- Assignee Email Address
- Approver Email Address
- Priority
- Site
- Department
- Planned Start
- Planned End
Action
Write
- Email
  Required
- First Name
- Last Name
- Phone Number
- Site
- Department
- Role
Action
Write

- Only continue if...
  Required
Action
Filter
New Change
New change in your service desk.
Trigger
Polling
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New Hardware
New hardware in your inventory.
Trigger
Polling
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New Problem
New problem in your service desk.
Trigger
Polling
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New Risk
New risk was detected.
Trigger
Polling
Try It
New User
New user in your account.
Trigger
Polling
Try It
- Title
  Required
- State
  Required
- Requester's Email Address
  Required
- Priority
  Required
- Description
- Assignee Email Address
- Site
- Department
- Approver Email Address
- Change Plan
- Test Plan
- Rollback Plan
- Planned Start
- Planned End
- Related Release Number
- Related Problem Number
Action
Write
- Name
  Required
- Serial
  Required
- IP Address
- Category
- Status
- Manufacturer
- Site
- Department
- Tag
- Owner's Email Address
Action
Write
- Requester's Email Address
  Required
- State
  Required
- Title
  Required
- Description
- Root Cause
- Symptoms
- Workaround
- Assignee Email Address
- Priority
- Site
- Department
Action
Write
- State
  Required
- Name
  Required
- Description
- Appear on Portal Home
- Related Incident Number
Action
Write

About SolarWinds Service Desk

Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.

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Customer Support

About SquaredUp

SquaredUp gives engineering teams end-to-end visibility of their business-critical applications.

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Dashboards

About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

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Developer Tools

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