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Zapier makes it easy to integrate Pipedrive with ChatGPT (OpenAI) - no code necessary. See how you can get setup in minutes.
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Pipedrive
Pipedrive
1. Choose trigger event
ChatGPT (OpenAI)
ChatGPT (OpenAI)
2. Choose action
1. Select the event
Setup
Test
Pipedrive
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "Activity Matching Filter" from Pipedrive.
Add your action
An action happens after the trigger—such as "Analyze Images" in ChatGPT (OpenAI).
You’re connected!
Zapier seamlessly connects Pipedrive and ChatGPT (OpenAI), automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Create a new record or update an existing record in your app.
Product ID
Required
Product Variation ID
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Title
Required
Status
Stage
Stage Warning
Pipeline
Deal Owner
Associated Organization ID
Associated Person ID
Probability
Expected Close Date
Deal Value
Currency
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Follower User ID
Required
Choose where to add the follower
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Content
Required
Deal ID
Pin note to deal
Person ID
Pin note to person
Organization ID
Project ID
Pin note to organization
Lead ID
Pin note to lead
Pin note to project
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Person Name
Email Addresses
Phone Numbers
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Title
Required
Project Template
Project Board
Required
Project Phase
Required
Description
Status
Owner
Start Date
End Date
Deals
Organization ID
Person ID
Labels
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Deal
Required
Remove All Existing Labels?
Labels to Remove
Labels to Add
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Activity to Update
Required
Activity Subject
Activity Owner
Organization ID
Deal ID
Lead ID
Project ID
Mark as Done
Activity Type
Use Combined Date and Time Field?
Duration
Mark as Busy
Note
Public Description
Primary Participant
Additional Participants
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Lead ID
Required
Title
Owner User ID
Organization ID
Person ID
Label ID(s)
Expected_close_date
Lead Value
Lead Value Currency Code
Source Channel ID
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Copy_null
Person to Update
Required
Person Name
Email Addresses
Phone Numbers
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Project
Required
Title
Project Board
Project Phase
Description
Status
Owner
Start Date
End Date
Deals
Organization ID
Person ID
Labels
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Stop on error
Required
HTTP Method
Required
URL
Required
Query string parameters
Additional request headers
Body
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Person
Required
Include file data
Action
This is an event a Zap performs.
Search
Find existing data in your app
Deal ID
Required
Field to search by
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Activity Type ID
Action
This is an event a Zap performs.
Search
Find existing data in your app
Lead ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Person ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Stage ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Search for an Exact Match?
Action
This is an event a Zap performs.
Search
Find existing data in your app
Search By
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Search type
Action
This is an event a Zap performs.
Search
Find existing data in your app
Project ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Search Term
Required
Exact Match?
Assignee
Project
Status
Action
This is an event a Zap performs.
Search
Find existing data in your app
Activity Subject
Search Type
Activity Owner
Activity Filter
Mark as Done
Organization ID
Deal ID
Lead ID
Project ID
Activity Type
Use Combined Date and Time Field?
Duration
Mark as Busy
Note
Public Description
Location
Priority
Primary Participant
Additional Participants
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Search type
Organization Name
Required
Organization Address
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Search type
Product Name
Required
Product Code
Description
Unit
Tax percentage
Category
Owner User ID
Is Linkable
Currency
Price
Direct cost
Overhead_cost
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Search Term
Required
Exact Match?
Assignee
Project ID
Required
Done
Title
Required
Description
Due Date
Parent Task ID
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Message
Image
Required
Max Tokens
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Text to Be Analyzed
Required
Info_1
Max Tokens
Model
Required
Temperature
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
User Message
Required
Model
Required
Use Latest Stable Version
Memory Key
User Name
Assistant Name
Assistant Instructions
Max Tokens
Temperature
Top P
Info_2
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Text to Be Classified
Required
Categories
Required
Model
Required
Max Tokens
Temperature
Top P
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Text to embed
Required
Model
Dimensions
Encoding format
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
File
Required
Prompt
Response Format
Timestamp Granularity
Language of the Audio
Temperature
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Unstructured Text
Required
Model
Required
Description
Required
Values to Extract
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Prompt
Required
Model
User
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Text to Be Summarized
Required
Model
Required
Max Tokens
Temperature
Top P
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
File
Required
Prompt
Response Format
Temperature
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Stop on error
Required
HTTP Method
Required
URL
Required
Query string parameters
Additional request headers
Body
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Filename To Search For
Required
File_purpose_to_search_for
Action
This is an event a Zap performs.
Search
Find existing data in your app
Video
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Filename To Search For
Required
File_purpose_to_search_for
File
Required
Purpose
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
For AI agents & developers
Use Pipedrive and ChatGPT (OpenAI) with AI agents and code
Beyond Zap workflows. Call Pipedrive and ChatGPT (OpenAI) actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Pipedrive and ChatGPT (OpenAI) actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Add Discount to Deal
Analyze Images
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Customers who say using Zapier has made them better at their job
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Customers have created over 25 million Zaps on the platform
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The average user takes less than 6 minutes to set up a Zap
Practical ways you can use Pipedrive and ChatGPT (OpenAI)
Generate deal summaries in Pipedrive.
Automatically send deal summaries to your ChatGPT assistant when new deals are updated in Pipedrive. This ensures you have instant, AI-driven insights into each deal's specifics, enabling better decision-making for your business pipelines.
Whenever a new note is added in Pipedrive as part of customer feedback, Zapier triggers ChatGPT to create an instant, concise summary of the feedback. This helps streamline insights for quicker action and improves customer satisfaction.
Whenever a new campaign summary is entered into Pipedrive, Zapier triggers a sentiment analysis in ChatGPT. The result gives marketers data-backed sentiment scoring to refine messaging and appeal, boosting engagement rates.
Learn how to automate Pipedrive on the Zapier blog
Learn how to automate ChatGPT (OpenAI) on the Zapier blog
Make work flow with AI
Level up your Pipedrive to ChatGPT (OpenAI) integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about Pipedrive + ChatGPT (OpenAI) integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Pipedrive and ChatGPT (OpenAI)
What is required to integrate Pipedrive with ChatGPT?
To integrate Pipedrive with ChatGPT, you will need accounts on both platforms and a tool like Zapier to set up automations between them. In Zapier, you'll create 'Zaps' that connect triggers in Pipedrive with actions in ChatGPT.
Can I automate lead follow-up using this integration?
Yes, you can automate lead follow-ups by setting a trigger in Pipedrive for when a new lead is added. An action can then be configured in ChatGPT to generate personalized follow-up messages.
How do I ensure data privacy with this integration?
We ensure data privacy by following industry-standard encryption protocols during the transfer of information between Pipedrive and ChatGPT. Be mindful of configuring triggers and actions that handle sensitive information.
Are there any limitations on the type of data that can be sent from Pipedrive to ChatGPT?
While most text-based data such as notes and contact details can be sent, we advise users to avoid sending extremely sensitive or personal data due to privacy concerns.
Is there a way to trigger updates in Pipedrive from responses generated by ChatGPT?
Yes, it's possible by creating an action in Zapier that's triggered by ChatGPT's response. For example, once ChatGPT generates a response suggesting a follow-up, you could update the corresponding contact record in Pipedrive.
Can I use this integration for customer support inquiries?
Absolutely. You can set triggers for incoming customer queries logged in Pipedrive which prompt actions in ChatGPT to provide immediate responses or suggestions for the support team.
What kind of customizations are available with this integration?
This integration allows for extensive customization through conditional logic within Zapier. You can specify conditions under which certain prompts or actions are triggered based on particular fields within your Pipedrive database.
About Pipedrive
Pipedrive is sales pipeline and CRM software for deal makers. Get super-organized. Close deals in less time. iOS and Android apps let you take your pipeline with you anywhere.
