PagerDuty + Slack

Create PagerDuty trigger events from new Slack mentions

Stay on top of important team updates with this workflow that connects Slack and PagerDuty. When a new mention happens in Slack, the automation swiftly adds a trigger event in PagerDuty, ensuring your team is always promptly informed about crucial conversations. Maintain seamless communication and improve response times with this efficient integration.

Stay on top of important team updates with this workflow that connects Slack and PagerDuty. When a new mention happens in Slack, the automation swiftly adds a trigger event in PagerDuty, ensuring your team is always promptly informed about crucial conversations. Maintain seamless communication and improve response times with this efficient integration.

  1. When this happens...
    SlackSlack
    New Mention

    Triggers when a username or highlight word is mentioned in a public #channel.

    TriggerInstant
  2. automatically do this!
    PagerDutyPagerDuty
    Add Trigger Event

    Trigger an incident in PagerDuty with this Incident Key.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Trigger for Bot Messages?

    Trigger
    Instant
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    • ChannelRequired

    • Trigger for Bot Messages?

    Trigger
    Instant
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    • Channel

    • User Name

    • Shared

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
  • Slack triggers, actions, and search

    New Channel

    Triggers whenever a new #channel is created.

    Trigger
    Instant
    Try It
    • Include Alias

    Trigger
    Instant
    Try It
    • User Name

    • Highlight Word

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
  • Slack triggers, actions, and search

    New Pushed Message

    Triggers when you click the "Push to Zapier" button from a message in Slack.

    Trigger
    Instant
    Try It
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About PagerDuty

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.
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  • Server Monitoring

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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn moreHelp

Related categories

  • Team Chat

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