Put ManageEngine ServiceDesk On-premise to work with AI and enterprise-grade automation
Automate smarter with ManageEngine ServiceDesk On-premise and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
- Free tier available
Or pick an app to pair with
ClickUp
Project Management
Gmail
Email, Google
Dropbox
File Management & Storage
Microsoft Outlook
Calendar, Email, Microsoft
ChatGPT (OpenAI)
AI Assistants
Jira Software Cloud
Project Management
Google Drive
File Management & Storage, Google
Jira Service Management
Customer Support
Azure DevOps
Developer Tools, Microsoft
ClickUp
Project Management
Gmail
Email, Google
Dropbox
File Management & Storage
Microsoft Outlook
Calendar, Email, Microsoft
ChatGPT (OpenAI)
AI Assistants
Jira Software Cloud
Project Management
ClickUp
Project Management
Gmail
Email, Google
Dropbox
File Management & Storage
Microsoft Outlook
Calendar, Email, Microsoft
ChatGPT (OpenAI)
AI Assistants
Jira Software Cloud
Project Management
Google Drive
File Management & Storage, Google
Jira Service Management
Customer Support
Azure DevOps
Developer Tools, Microsoft
Join millions worldwide who automate their work using Zapier
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- PortalRequired
Try ItTriggerPolling- PortalRequired
- Request Template
Try ItTriggerInstant- PortalRequired
- DescriptionRequired
- Request IdRequired
- Show to Requester
- Mark First Response
- Add To LInked Requests
ActionWrite- PortalRequired
- Choose Template
ActionWrite
- PortalRequired
- Title
- Requester
- Site
- Group
- Change Owner
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
Try ItTriggerPolling- Request Template
Try ItTriggerInstant- PortalRequired
- TitleRequired
- DescriptionRequired
- FromRequired
- To
- Priority
- Announcement Type
- Services Involved
- Public View
ActionWrite- PortalRequired
- Choose TemplateRequired
ActionWrite
For builders
Let your AI safely access ManageEngine ServiceDesk On-premise
Go beyond Zap workflows. Install Zapier in your AI to call ManageEngine ServiceDesk On-premise actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
No code
Install Zapier MCPCall actions in natural language with Zapier MCP
Act in ManageEngine ServiceDesk On-premise from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Code
Open the SDK docsWork in code with the Zapier SDK
Expose ManageEngine ServiceDesk On-premise actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a ManageEngine ServiceDesk On-premise connection @ https://zapier.com/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "manageengine-servicedesk-premise", owner: "me" });
await zapier.runAction({
app: 'manageengine-servicedesk-premise',
action: 'Addnotes',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.
ManageEngine ServiceDesk On-premise Help & Support
Common questions
Related categories
Popular ManageEngine ServiceDesk On-premise Integrations
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