ManageEngine ServiceDesk Plus Cloud + Zoho Cliq
Broadcast bot messages in Zoho Cliq for new ServiceDesk Plus Cloud requests
Stay responsive to ServiceDesk Plus Cloud requests without stopping for manual updates. Set up this Zap to automatically broadcast a bot message in Zoho Cliq about each new request raised in ServiceDesk Plus Cloud.
Stay responsive to ServiceDesk Plus Cloud requests without stopping for manual updates. Set up this Zap to automatically broadcast a bot message in Zoho Cliq about each new request raised in ServiceDesk Plus Cloud.
- When this happens...New Request
Triggers when a new request is created.
- automatically do this!Broadcast a Bot Message
Send a message to all subscribers of the bot.
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Service Desk InstanceRequired
Name
Product
State
Vendor
Site
Purchase Cost
Asset Tag
Location
Try ItService Desk InstanceRequired
Subject
Requester
Status
Technician (email address)
Site
Group
Priority
Urgency
Impact
Mode
Category
Sub Category
Item
Asset
Try ItTitleRequired
DescriptionRequired
Priority
Announcement Type
Services Involved
Email Users
Public View
Create Request
Creates a new request.
Service Desk InstanceRequired
Title
Requester
Site
Group
Change Owner (email address)
Change Type
Priority
Urgency
Impact
Change Risk
Reasons of Change
Category
Sub Category
Item
Asset
Try ItService Desk InstanceRequired
Trigger ModuleRequired
Execute OnRequired
Trigger Conditions
Try ItCreate Change
Creates a new change.
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
About ManageEngine ServiceDesk Plus Cloud
ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.
Related categories
About Zoho Cliq
Zoho Cliq is a real time messaging software built to provide enhanced productivity and team collaboration.
