ManageEngine ServiceDesk Plus Cloud + PagerDuty
ManageEngine ServiceDesk Plus Cloud + PagerDuty
ManageEngine ServiceDesk Plus Cloud + PagerDuty integrations
Trigger PagerDuty events with new ServiceDesk Plus Cloud requests
Do you want to connect your PagerDuty platform with your ServiceDesk Plus Cloud instance so that your IT team can work without switching portals? This Zap makes that work effortless, automatically triggering PagerDuty events each time a request is created in ServiceDesk Plus Cloud.
- When this happens...New RequestTriggers when a new request is created.
- automatically do this!Add Trigger EventTrigger an incident in PagerDuty with this Incident Key.
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More things you can do with ManageEngine ServiceDesk Plus Cloud and PagerDuty
Discover other triggers and actions you can use with ManageEngine ServiceDesk Plus Cloud and PagerDuty
- Service Desk InstanceRequired
- Name
- Product
- State
- Vendor
- Site
- Purchase Cost
- Asset Tag
- Location
- Custom Field
Try ItTriggerPolling- Service Desk InstanceRequired
- Subject
- Requester
- Status
- Technician (email address)
- Site
- Group
- Priority
- Urgency
- Impact
- Mode
- Category
- Sub Category
- Item
- Asset
- Custom Field
Try ItTriggerPolling- TitleRequired
- DescriptionRequired
- Priority
- Announcement Type
- Services Involved
- Email Users
- Public View
ActionWrite- Create Request
Creates a new request.
ActionWrite
- Service Desk InstanceRequired
- Title
- Requester
- Site
- Group
- Change Owner (email address)
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
- Asset
- Custom Field
Try ItTriggerPolling- Service Desk InstanceRequired
- Trigger ModuleRequired
- Execute OnRequired
- Trigger Conditions
Try ItTriggerInstant- Create Change
Creates a new change.
ActionWrite - Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
ActionWrite
About ManageEngine ServiceDesk Plus Cloud
ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.
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About PagerDuty
In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.
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