ManageEngine ServiceDesk Plus Cloud + PagerDuty
Trigger PagerDuty events with new ServiceDesk Plus Cloud requests
Do you want to connect your PagerDuty platform with your ServiceDesk Plus Cloud instance so that your IT team can work without switching portals? This Zap makes that work effortless, automatically triggering PagerDuty events each time a request is created in ServiceDesk Plus Cloud.
Do you want to connect your PagerDuty platform with your ServiceDesk Plus Cloud instance so that your IT team can work without switching portals? This Zap makes that work effortless, automatically triggering PagerDuty events each time a request is created in ServiceDesk Plus Cloud.
- When this happens...New Request
Triggers when a new request is created.
- automatically do this!Add Trigger Event
Trigger an incident in PagerDuty with this Incident Key.
- Free forever for core features
- 14 day trial for premium features & apps
Service Desk InstanceRequired
Name
Product
State
Vendor
Site
Purchase Cost
Asset Tag
Location
Try ItService Desk InstanceRequired
Subject
Requester
Status
Technician (email address)
Site
Group
Priority
Urgency
Impact
Mode
Category
Sub Category
Item
Asset
Try ItTitleRequired
DescriptionRequired
Priority
Announcement Type
Services Involved
Email Users
Public View
Create Request
Creates a new request.
Service Desk InstanceRequired
Title
Requester
Site
Group
Change Owner (email address)
Change Type
Priority
Urgency
Impact
Change Risk
Reasons of Change
Category
Sub Category
Item
Asset
Try ItService Desk InstanceRequired
Trigger ModuleRequired
Execute OnRequired
Trigger Conditions
Try ItCreate Change
Creates a new change.
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
