ManageEngine ServiceDesk Plus Cloud + Microsoft Teams
Send channel messages in Microsoft Teams for new changes in ManageEngine ServiceDesk Plus Cloud
Keep your team updated on ManageEngine ServiceDesk Plus Cloud changes directly in Microsoft Teams. With this automation, every time there's a new change registered in ManageEngine ServiceDesk Plus Cloud, it will send a message to the preferred channel in Microsoft Teams. You'll ensure your entire team remains informed, boosting collaboration and efficiency without wasting time on manual updates.
Keep your team updated on ManageEngine ServiceDesk Plus Cloud changes directly in Microsoft Teams. With this automation, every time there's a new change registered in ManageEngine ServiceDesk Plus Cloud, it will send a message to the preferred channel in Microsoft Teams. You'll ensure your entire team remains informed, boosting collaboration and efficiency without wasting time on manual updates.
- When this happens...New Change
Triggers when a new change is created.
- automatically do this!Send Channel Message
Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.
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Service Desk InstanceRequired
Name
Product
State
Vendor
Site
Purchase Cost
Asset Tag
Location
Try ItService Desk InstanceRequired
Subject
Requester
Status
Technician (email address)
Site
Group
Priority
Urgency
Impact
Mode
Category
Sub Category
Item
Asset
Try ItTitleRequired
DescriptionRequired
Priority
Announcement Type
Services Involved
Email Users
Public View
Create Request
Creates a new request.
Service Desk InstanceRequired
Title
Requester
Site
Group
Change Owner (email address)
Change Type
Priority
Urgency
Impact
Change Risk
Reasons of Change
Category
Sub Category
Item
Asset
Try ItService Desk InstanceRequired
Trigger ModuleRequired
Execute OnRequired
Trigger Conditions
Try ItCreate Change
Creates a new change.
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
