Groove + Steady

Groove + Steady integrations

Record closed Groove tickets in Steady

With this integration, you can view closed tickets from Groove in the Steady activity stream and alongside team members' check-ins. You and your team will be able to see each other's activity, keeping everyone up-to-date.

When this happens...
Ticket ClosedTriggers when a ticket is closed.
TriggerInstant
automatically do this!
Record ActivityRecords an activity and adds it to the next check-in for a specific team member.
ActionWrite

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More things you can do with Groove and Steady

Discover other triggers and actions you can use with Groove and Steady

Agent Invited
Triggers when an agent is created.
Trigger
Instant
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- Linkedin Username
- Twitter Username
- Company Name
- Email
- Website
Trigger
Instant
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Note Added
Triggers when a note is added to a ticket.
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Closed By
- Customer Name
- Mailbox
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
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- State
- Assignee
- Assigned Group
- Customer Name
- Priority
- Closed By
- Mailbox
Trigger
Instant
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- Ticket Number
  Required
- Message
  Required
Action
Write
- Ticket Number
  Required
Action
Write
- Ticket Number
  Required
Action
Write
New Comment
Triggers when someone on the team comments on a check-in from someone else on the team.
Trigger
Instant
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New Check-In
Triggers when someone on the team checks-in with a status update.
Trigger
Instant
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- Date
  Required
Action
Write

Agent Replied
Triggers when an agent replies to a ticket.
Trigger
Instant
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Customer Replied
Triggers when a customer replies to a ticket.
Trigger
Instant
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- Assignee
- Assigned Group
- Priority
- Mailbox
Trigger
Instant
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Ticket Deleted
Triggers when a ticket is deleted.
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
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- Assignee
- Assigned Group
- Customer Name
- Tag
- Mailbox
Trigger
Instant
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- Ticket Number
  Required
- Agent
  Required
Action
Write
- Body
  Required
- From
  Required
- To
  Required
- Assignee
- Assigned Group
- Add as Note?
- Send Copy to Customer?
- State
- Tags
- Full Name
- About
- Twitter Handle
- Company Name
- Title
- Phone Number
- Location
- Website URL
- LinkedIn Username
- Subject
Action
Write
- Ticket Number
  Required
- State
  Required
Action
Write
New Reaction
Triggers when someone on the team reacts (with an emoji) to a check-in from someone else on the team.
Trigger
Instant
Try It
- Date
  Required
- Member Email
  Required
Action
Write
- Email or Name
  Required
- Description
  Required
- Source
  Required
- Source URL
Action
Write

About Groove

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About Steady

Steady is a zero-effort coordination platform for running high-performance teams.

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