Connect Gmail and Zoho CRM to power AI-driven automation

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Choose an Action

Launch your first automated workflow

Start with a template that brings Gmail and Zoho CRM together. Build enterprise-grade automation in minutes.

Our most popular template

Create or update Zoho CRM module entries from new labeled emails in Gmail
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Gmail + Zoho CRM
Generate AI-powered emails for new Zoho CRM leads and send via Gmail
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Zoho CRM + ChatGPT (OpenAI) + Gmail
Update Zoho CRM module entries with new labeled emails from Gmail
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Gmail + Zoho CRM
Create or update Zoho CRM module entries from new Gmail emails matching a search
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Gmail + Zoho CRM
Create module entries in Zoho CRM for new Gmail emails
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Gmail + Zoho CRM
Update Zoho CRM module entries with new Gmail attachments
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Gmail + Zoho CRM

Create or update Zoho CRM module entries from new labeled emails in Gmail

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Gmail + Zoho CRM

Generate AI-powered emails for new Zoho CRM leads and send via Gmail

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Zoho CRM + ChatGPT (OpenAI) + Gmail

Update Zoho CRM module entries with new labeled emails from Gmail

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Gmail + Zoho CRM

Create or update Zoho CRM module entries from new Gmail emails matching a search

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Gmail + Zoho CRM

Create module entries in Zoho CRM for new Gmail emails

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Gmail + Zoho CRM

Update Zoho CRM module entries with new Gmail attachments

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Gmail + Zoho CRM

Add tags to Zoho CRM for new labeled emails in Gmail
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Gmail + Zoho CRM
Create Zoho CRM module entries from new Gmail emails matching search criteria
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Gmail + Zoho CRM

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Zapier makes it easy to integrate Gmail with Zoho CRM - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Attachment" from Gmail.

Add your action

An action happens after the trigger—such as "Add Attachment" in Zoho CRM.

You’re connected!

Zapier seamlessly connects Gmail and Zoho CRM, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Label or mailbox
- Search keywords
Trigger
Polling
Try It
- Label or mailbox
  Required
Trigger
Polling
Try It
- Label or mailbox
Trigger
Polling
Try It
New Starred Email
Triggers when you receive a new email and star it within two days.
Trigger
Polling
Try It
- Label
  Required
- Message
  Required
Action
Write

- Message
  Required
Action
Write
- Trigger_instructions
- Thread
  Required
- To
- Cc
- Bcc
- From
- From_name
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
Action
Write

- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
  Required
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Send message to Google Contacts Group/Label
Action
Write
- Thread
  Required
- Label(s) to remove
  Required
Action
Write
- Message ID
  Required
- Attachment Filename
  Required
- Attachment Size
Action
Search
- Search String
  Required
- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
  Required
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Send message to Google Contacts Group/Label
Action
Search or write
New Lead
Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Trigger
Polling
Try It
New or Updated Contact
Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Trigger
Polling
Try It
- Module
  Required
Trigger
Instant
Try It
- Module
  Required
Trigger
Instant
Try It
- Module
  Required
- Entry ID
  Required
- Tags
  Required
Action
Write
- Module
  Required
- Layout
  Required
- Trigger
Action
Write
- Module
  Required
- Entry ID
  Required
- Related Module
  Required
- Related Entry ID
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Module
  Required
- Field name
  Required
- Value
  Required
- Optional_copy
- Field name 2
- Value 2
Action
Search

New Label
Triggers when you add a new label.
Trigger
Polling
Try It
- Label or mailbox
  Required
Trigger
Polling
Try It
- Search keywords
  Required
Trigger
Polling
Try It
- Label/Mailbox
Trigger
Polling
Try It
- Message
  Required
Action
Write
- To
- Cc
- Bcc
- Subject
  Required
- From
- From_name
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Recipient_instructions
Action
Write
- Name of label
  Required
Action
Write
- Message
  Required
- Label(s) to remove
  Required
Action
Write
- Trigger_instructions
- Thread
  Required
- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
Action
Write
- Search String
  Required
Action
Search
New Contact
Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Trigger
Polling
Try It
- Module
  Required
Trigger
Instant
Try It
New or Updated Lead
Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Trigger
Polling
Try It
New User
Triggers when a new active user is added to your Zoho CRM account.
Trigger
Polling
Try It
- Module
  Required
- Entry ID
  Required
- File name
- Attchment File
  Required
Action
Write
- Lead
  Required
- Notify lead owner
- Notify new entity owner
- Account ID
- Overwrite
- Contact ID
- Assign to
- Move Attachments to
- Create a new deal
- Contact Tags
- Account Tags
- Deal Tags
Action
Write
- Module
  Required
- Layout
  Required
- Entry ID
  Required
- Trigger
Action
Write
- Module
  Required
- Layout
  Required
- Trigger
- duplicate check fields
Action
Write
- Module
  Required
- Field name
  Required
- Value
  Required
- Optional_copy
- Field name 2
- Value 2
Action
Search
- Module
  Required
- Field name
  Required
- Value
  Required
- Optional_copy
- Field name 2
- Value 2
- Layout
  Required
- Trigger
Action
Search or write

For AI agents & developers

Use Gmail and Zoho CRM with AI agents and code

Beyond Zap workflows. Call Gmail and Zoho CRM actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Gmail and Zoho CRM actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Add Label to Email
Add Attachment

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger Gmail and Zoho CRM actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* gmail / zoho-crm action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Practical ways you can use Gmail and Zoho CRM

Add lead emails from Gmail to Zoho CRM

When a new email arrives in your Gmail inbox from specific domains or with certain keywords, Zapier adds the sender as a lead in Zoho CRM. This automation helps to centralize potential customer data, reduce manual data entry, and ensure no lead is overlooked.

Business Owner

Try it

Label emails from Zoho CRM in Gmail

When Zoho CRM triggers an email, Zapier automatically labels the email in Gmail with a specified tag. This helps IT teams efficiently sort communications coming from CRM systems and focus on high-priority tasks.

Try it

Track new Zoho CRM leads in Gmail

Every time a new lead is added to Zoho CRM, Zapier sends a notification email to your Gmail. This ensures that marketing teams can stay updated on potential prospects without needing to manually check the CRM, enabling faster follow-up.

Marketing & Marketing Ops

Try it

Learn how to automate Gmail on the Zapier blog

Learn how to automate Zoho CRM on the Zapier blog

Make work flow with AI

Level up your Gmail to Zoho CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

Learn moreLearn moreHelpHelp

Related categories

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About Zoho CRM

Zoho CRM is an AI-powered sales CRM that empowers teams to work together better and close more deals.

Learn moreLearn moreHelpHelp

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CRM (Customer Relationship Management)

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Connect Gmail and Zoho CRM to power AI-driven automation

Launch your first automated workflow

Create or update Zoho CRM module entries from new labeled emails in Gmail

Generate AI-powered emails for new Zoho CRM leads and send via Gmail

Update Zoho CRM module entries with new labeled emails from Gmail

Create or update Zoho CRM module entries from new Gmail emails matching a search

Create module entries in Zoho CRM for new Gmail emails

Update Zoho CRM module entries with new Gmail attachments

Create or update Zoho CRM module entries from new labeled emails in Gmail

Generate AI-powered emails for new Zoho CRM leads and send via Gmail

Update Zoho CRM module entries with new labeled emails from Gmail

Create or update Zoho CRM module entries from new Gmail emails matching a search

Create module entries in Zoho CRM for new Gmail emails

Update Zoho CRM module entries with new Gmail attachments

Add tags to Zoho CRM for new labeled emails in Gmail

Create Zoho CRM module entries from new Gmail emails matching search criteria

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Use Gmail and Zoho CRM with AI agents and code

Connect via Zapier MCP

Call from code with the Zapier SDK

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Practical ways you can use Gmail and Zoho CRM

Add lead emails from Gmail to Zoho CRM

Label emails from Zoho CRM in Gmail

Track new Zoho CRM leads in Gmail

Learn how to automate Gmail on the Zapier blog

Send WhatsApp notifications for important emails

How to get email alerts from an RSS feed

How to send an email for new Typeform responses

Learn how to automate Zoho CRM on the Zapier blog

5 ways to use the Zapier Zoho CRM integration

Make work flow with AI

Connect Gmail to Zoho CRM on the world's largest no-code automation platform