Gmail + Phedone

Gmail + Phedone integrations

Categorize contact reasons for new labeled Gmail emails with Phedone

Whenever you receive a new labeled Gmail email, Phedone will categorize the contact reason based on given possible contact reasons. If you specify a data bucket where to store this email, it will also be included in a Phedone global report.

When this happens...
New Labeled EmailTriggers when an email is labeled. Also triggers when a reply is added to the conversation.
TriggerPolling
automatically do this!
Detect Contact ReasonDetect contact reason of a message, from list of reasons that you define
ActionWrite

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More things you can do with Gmail and Phedone

Discover other triggers and actions you can use with Gmail and Phedone

- Label or mailbox
- Search keywords
Trigger
Polling
Try It
- Label or mailbox
  Required
Trigger
Polling
Try It
- Label or mailbox
Trigger
Polling
Try It
New Starred Email
Triggers when you receive a new email and star it within two days.
Trigger
Polling
Try It
- Label
  Required
- Message
  Required
Action
Write

- Message
  Required
Action
Write
- Trigger_instructions
- Thread
  Required
- To
- Cc
- Bcc
- From
- From_name
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
Action
Write

- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
  Required
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Send message to Google Contacts Group/Label
Action
Write
- Thread
  Required
- Label(s) to remove
  Required
Action
Write
- Message ID
  Required
- Attachment Filename
  Required
- Attachment Size
Action
Search
- Search String
  Required
- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
  Required
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Send message to Google Contacts Group/Label
Action
Search or write
- Tickets textual content
  Required
- Define contact reasons
  Required
- Choose a data bucket
Action
Write
- Tickets textual content
  Required
- Choose a data bucket
Action
Write
- Tickets textual content
  Required
- Answers content
  Required
- Language
  Required
- Choose a data bucket
Action
Write
- Tickets textual content
  Required
- Longer summary
- Choose a data bucket
Action
Write

New Label
Triggers when you add a new label.
Trigger
Polling
Try It
- Label or mailbox
  Required
Trigger
Polling
Try It
- Search keywords
  Required
Trigger
Polling
Try It
- Label/Mailbox
Trigger
Polling
Try It
- Message
  Required
Action
Write
- To
- Cc
- Bcc
- Subject
  Required
- From
- From_name
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
- Recipient_instructions
Action
Write
- Name of label
  Required
Action
Write
- Message
  Required
- Label(s) to remove
  Required
Action
Write
- Trigger_instructions
- Thread
  Required
- To
- Cc
- Bcc
- From
- From_name
- Reply_to
- Subject
- Body type
- Body
  Required
- Add signature default
- Signature delimiter
- Label or mailbox
- Attachments
Action
Write
- Search String
  Required
Action
Search
- Textual content
  Required
- General processings to apply
  Required
- Choose a data bucket
Action
Write
- Tickets textual content
  Required
- Choose a data bucket
Action
Write
- Tickets textual content
  Required
- Choose a data bucket
Action
Write
- Review content
  Required
- Choose a data bucket
Action
Write
- Tickets textual content
  Required
- Choose a data bucket
Action
Write

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

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About Phedone

Phedone is an natural language processing tool to automate and improve your customer ticketing and knowledge base flow

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