When this happens...
Ninja FormsNew Form Submission
Then do this...
FreshdeskCreate Ticket

Spending too much time bringing those issues into Freshdesk from Ninja Forms? Activate this Ninja Forms Freshdesk integration and you'll be able to automate the whole thing and save the effort. From then on, every new submission to Ninja Forms will also add a ticket on Freshdesk with all its data so you never have to worry missing a single one.

How It Works

  1. A new Ninja Forms submission is received
  2. Zapier automatically adds a ticket to Freshdesk

What You Need

  • Ninja Forms account
  • Freshdesk account

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,500+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + Ninja Forms and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

New Form Submission

Triggers when a form is submitted.

Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

Update Ticket

Triggers when a Ticket is updated.

Create Forum Topic

Create a new Forum Topic on Freshdesk Forums.

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Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Ninja Forms is the easiest and most flexible WordPress Form builder.

See Ninja Forms Integrations