Freshdesk + Databox Integrations

How to connect Freshdesk + Databox

Zapier lets you send info between Freshdesk and Databox automatically—no code required.

When this happens...

New Contact

Triggers when a new customer is created.

automatically do this!

Increase Counter

Increment a specified metric by 1 every time this action happens.

Popular Freshdesk + Databox workflows

Our most popular Zap! arrow pointing down

Add new Freshdesk customers to Databox
Freshdesk + Databox
More details
When this happens
Step 1: New Contact
Then do this
Step 2: Push Custom Data
See Zap details Try it
Add new Freshdesk customers to Databox
Add new Freshdesk customers to Databox
Freshdesk + Databox
Increase Databox counters for new tickets in Freshdesk
Freshdesk + Databox
More details
When this happens
Step 1: New Ticket
Then do this
Step 2: Increase Counter
See Zap details Try it
Increase Databox counters for new tickets in Freshdesk
Increase Databox counters for new tickets in Freshdesk
Freshdesk + Databox
Increase Databox counters for new contacts in Freshdesk
Freshdesk + Databox
More details
When this happens
Step 1: New Contact
Then do this
Step 2: Increase Counter
See Zap details Try it
Increase Databox counters for new contacts in Freshdesk
Increase Databox counters for new contacts in Freshdesk
Freshdesk + Databox
Increase Databox counters for new ticket notes in Freshdesk
Freshdesk + Databox
More details
When this happens
Step 1: New Ticket Note
Then do this
Step 2: Increase Counter
See Zap details Try it
Increase Databox counters for new ticket notes in Freshdesk
Increase Databox counters for new ticket notes in Freshdesk
Freshdesk + Databox

Supported triggers and actions

What does this mean?

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
New Contact
Triggers when a new customer is created.
Trigger
Instant
New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Update Contact
Triggers when a user is updated.
Trigger
Instant

Add Notes to a Ticket
Add Private or Public notes to a Freshdesk Support Ticket.
Action
Write
Create Company
Allows you to create a Company entry in Freshdesk.
Action
Write

Create Forum
Creates a Forum under a Category.
Action
Write

Freshdesk
Creates a Forum Category.
Scheduled
Action
Freshdesk
Create a new Forum Topic on Freshdesk Forums.
Scheduled
Action
Freshdesk
Create a ticket in Freshdesk for your domain.
Scheduled
Action
Freshdesk
Allows you to create a User/Customer in Freshdesk for your support domain.
Scheduled
Action
Freshdesk
Finds an existing customer or a potential customer that has raised a ticket.
Scheduled
Action
Freshdesk
Find a ticket by ID.
Scheduled
Action
Databox
Push any custom data to Databox.
Scheduled
Action
Databox
Increment a specified metric by 1 every time this action happens.
Scheduled
Action

How Freshdesk + Databox Integrations Work

Step 1: Authenticate Freshdesk + Databox.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Freshdesk + Databox

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

Customer Support

Similar Apps

Zendesk

Customer Support

Help Scout

Customer Support

Mojo Helpdesk

Customer Support

About Databox

Databox is a business analytics platform built to help you understand what's going on with your business and keep KPIs from cloud services, spreadsheets, databases in one place.

Learn More