Increase Databox counters for new tickets in Freshdesk
When this happensStep 1: New Ticket
Then do thisStep 2: Increase Counter
Want to know the productivity of your customer care team? Use this Freshdesk / Databox automation to show the volume of new incoming tickets. Once active, it will automatically increase a counter in Databox when there is a new ticket in Freshdesk. You'll always know what is happening with your ticket queue.