Email by Zapier + PagerDuty integrations
Trigger incidents in PagerDuty from new inbound emails
Having a dedicated inbox set up is an easy way for your users and customers to report issues. But monitoring that inbox for issue reports is a pain. With this Zap, you can trigger new incidents in PagerDuty automatically every time an email hits your inbox, ensuring nothing slips through the cracks and goes unnoticed.
- When this happens...New Inbound EmailTriggers when an email is forwarded to your own custom zapiermail.com address.
- automatically do this!Add Trigger EventTrigger an incident in PagerDuty with this Incident Key.
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More things you can do with Email by Zapier and PagerDuty
Discover other triggers and actions you can use with Email by Zapier and PagerDuty
- Account_wide_copy
- Email address type
Try ItTriggerInstant- Zap_id
- Free_test_limitation
- ToRequired
- SubjectRequired
- Body (HTML or Plain)Required
- Attachment
- From_name
- Reply_to
- Cc
- Bcc
- Force Linebreaks?
- Enable read receipts?
ActionWrite- Integration KeyRequired
- Incident KeyRequired
- Incident Key Filter Regex
- Description
ActionWrite- Integration KeyRequired
- DescriptionRequired
- Incident Key
- Incident Key Filter Regex
- Source URL
- Source Name
ActionWrite
- Setup Directions
Try ItTriggerInstant- Event Type
- Assigned To
- Service IDRequired
Try ItTriggerInstant- Integration KeyRequired
- Incident KeyRequired
- Incident Key Filter Regex
- Description
ActionWrite- Api_docs_info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionWrite
Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.)
Have direct access to your own email servers? Check out our IMAP and SMTP services!
In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.
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