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Quickly connect Email Parser by Zapier to Freshservice with a Zapier template.

Our most popular template

Create tickets in Freshservice for new emails processed by Email Parser by Zapier
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Email Parser by Zapier + Freshservice
Handle new emails in Email Parser by Zapier with api requests in Freshservice
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Email Parser by Zapier + Freshservice

Create tickets in Freshservice for new emails processed by Email Parser by Zapier

Email Parser by Zapier + Freshservice

Handle new emails in Email Parser by Zapier with api requests in Freshservice

Email Parser by Zapier + Freshservice

How Zapier works

Zapier makes it easy to integrate Email Parser by Zapier with Freshservice - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Email" from Email Parser by Zapier.

Add your action

An action happens after the trigger—such as "Add Notes to a Ticket" in Freshservice.

You’re connected!

Zapier seamlessly connects Email Parser by Zapier and Freshservice, automating your workflow.

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Email Parser by Zapier to Freshservice integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect Email Parser by Zapier and Freshservice to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

- Mailbox
  Required
Trigger
Instant
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New Ticket
Triggers when there is a new ticket is created in Freshservice.
Trigger
Instant
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Updated Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- First Name
  Required
- Last Name
- Job Title
- Primary Email
  Required
- Mobile Phone Number
- Work Phone Number
- Address
- Background Information
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Notes
  Required
Action
Write

New Mailbox
Triggers when a new mailbox is added.
Trigger
Polling
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New User
Triggers when a new User is created.
Trigger
Instant
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Update User
Triggers when a user is updated.
Trigger
Instant
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- Subject
  Required
- Description
  Required
- Ticket Status
  Required
- Type
- Email
  Required
- CC Emails
- Category
- Priority
- Urgency
- Impact
- Department
- Group
- Source
Action
Write
- Ticket No
  Required
- Approval Type
  Required
- Approver
  Required
Action
Write

About Email Parser by Zapier

Send emails to your custom "@robot.zapier.com" address and extract any data! Visit http://parser.zapier.com/ for more information!

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About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

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