Drift + Reply

Create or update contacts in Drift with new replies in Reply

Keep your lead records up to date automatically! Once a there's a new email is replied in Reply.io, this integration automatically creates or updates a contact in Drift.

When this happens...
New Email Replied
Triggers when a person replied.
TriggerInstant
automatically do this!
Create or Update Contact From External
Creates or updates a contact.
ActionWrite

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Supported triggers and actions

What does this mean?

Inbox Category Set for Reply
Triggers when reply marked with a new inbox category.
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New Link Clicked
Triggers when a person clicks your link in email.
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New Email Opened
Triggers when a person opens your email.
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Instant
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New Email Replied
Triggers when a person replied.
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Add or Update Contact
Triggers when new contacts are created manually or existing contacts are updated manually.
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- Campaign IDRequired
- Force Push
- EmailRequired
- First NameRequired
- Last Name
- Company
- Title
- Phone
- City
- State
- Country
- Timezone
- LinkedIn
Action
Write
- Person emailRequired
Action
Write

- Sequence IdRequired
- Contact EmailRequired
- Contact Id
- First Name
- Last Name
- Company
- Phone
- City
- State
- Country
- Title
- LinkedIn
- Sales Navigator
- Time Zone
Action
Write
Conversation Manual Push
Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
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Instant
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New Lead
Triggers when an email address is collected from a lead.
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Instant
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New Message
Triggers each time a new message in a conversation is received.
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Instant
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User Reached Goal
Triggers when a User has hit a goal within a playbook.
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Instant
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- External IdRequired
- Email
- Attributes
- Owner Email
- Tags
Action
Write
- Email
- Attributes
- Owner Email
- Tags
- End User IdRequired
Action
Write
- End User IdRequired
Action
Search

New Person Bounce
Triggers when an email address bounce (soft & hard).
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New Emails Sent
Triggers when new email sent (first step or follow-up).
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New Person Opt Out
Triggers when a person clicks opt out link.
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Instant
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Prospect Finished
Triggers when a prospect finishes in terms of campaign.
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Instant
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Zapier Step Launched
Triggers when a Sequence's Zapier step is launched
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- EmailRequired
- First NameRequired
- Last Name
- Company
- Title
- Phone
- City
- State
- Country
- Timezone
- LinkedIn
Action
Write
- Person EmailRequired
Action
Write
- EmailRequired
- Campaign IdRequired
Action
Write
Conversation Pushed
Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
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Instant
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New Conversation
Triggers when a conversation is started.
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Instant
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New Contact
Triggers when a new contact is created through drift.identify. Unless specified by the Drift team, use the "new lead" trigger.
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Instant
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- Lead StageRequired
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Instant
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- External IdRequired
- Event NameRequired
- Attributes
Action
Write
- User IdRequired
Action
Search

About Drift

Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

Help

Related categories

Customer Support

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About Reply

Reply is a sales automation platform that puts outreach on autopilot, while still making each communication personal.

Learn more Help

Related categories

Marketing Automation

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

PRODUCTS

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Drift + Reply

Create or update contacts in Drift with new replies in Reply

Inbox Category Set for Reply

New Link Clicked

New Email Opened

New Email Replied

Add or Update Contact

Create\Update Person and Push to Campaign

Force Push

EmailRequired

First NameRequired

Last Name

Company

Title

Phone

City

State

Country

Timezone

LinkedIn

Mark as Finished

Person emailRequired

Move to the Next Step

Sequence IdRequired

Contact EmailRequired

Contact Id

First Name

Last Name

Company

Phone

City

State

Country

Title

LinkedIn

Sales Navigator

Time Zone

Conversation Manual Push

New Lead

New Message

User Reached Goal

Create or Update Contact From External

External IdRequired

Email

Attributes

Owner Email

Tags

Update Known Contact

Email

Attributes

Owner Email

Tags

End User IdRequired

Find User by End User Id

End User IdRequired

New Person Bounce

New Emails Sent

New Person Opt Out

Prospect Finished

Zapier Step Launched

Create\Update Person

EmailRequired

First NameRequired

Last Name

Company

Title

Phone

City

State

Country

Timezone

LinkedIn

Mark as Replied

Person EmailRequired

Remove Person From Campaign