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Dovetail + Zendesk

Create a note in Dovetail for new tickets in Zendesk

Keeping track of customer feedback is important to building new products. With this Zap, you can automatically create a note in Dovetail for new tickets in Zendesk. Keep your customer's input top of mind with no extra effort.

Keeping track of customer feedback is important to building new products. With this Zap, you can automatically create a note in Dovetail for new tickets in Zendesk. Keep your customer's input top of mind with no extra effort.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    DovetailDovetail
    Create Note

    Creates a new note in a Dovetail project.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
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About Dovetail

Dovetail lets you organize user research data, analyze it together, and share insights with your team. Understand your customers with Dovetail and build better things.

Related categories

  • Project Management
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

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