CRM Messaging Integrations
Put CRM Messaging to work with AI and enterprise-grade automation
Automate smarter with CRM Messaging and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Incoming Message
Triggers when a new message is received
Try ItTriggerPolling - To Phone numberRequired
- Message BodyRequired
- Media Link
ActionWrite- PhoneRequired
- Message BodyRequired
- Template Unique NameRequired
- Media Link
- Language Locale
- Dynamic link
ActionWrite
- (Global) New Incoming Message
Triggers when a new message is received
Try ItTriggerPolling - To Phone numberRequired
- Message BodyRequired
- Media Link
ActionWrite- PhoneRequired
- Message BodyRequired
- Media Link
ActionWrite
For builders
Let your AI safely access CRM Messaging
Go beyond Zap workflows. Install Zapier in your AI to call CRM Messaging actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
Call actions in natural language with Zapier MCP
Act in CRM Messaging from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Work in code with the Zapier SDK
Expose CRM Messaging actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a CRM Messaging connection @ https://zapier.com/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "crm-messaging", owner: "me" });
await zapier.runAction({
app: 'crm-messaging',
action: 'send_sms',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.
CRM Messaging Help & Support
Common questions
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