BigCommerce + respond.io
Send messages via respond.io for new BigCommerce orders
Customers expect quick confirmation when they place an order. With this automation, you can send them a message via respond.io on the messaging app they use most frequently so they’ll get BigCommerce order confirmation right away.
Customers expect quick confirmation when they place an order. With this automation, you can send them a message via respond.io on the messaging app they use most frequently so they’ll get BigCommerce order confirmation right away.
- When this happens...
Order CreatedTriggers when a new order is created.
TriggerInstantThis event starts a Zap instantly. - automatically do this!
Send MessageSends a message to a Contact.
ActionWriteCreate a new record or update an existing record in your app.
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Customer Created
Triggers when an new customer is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Filter by Channel ID
Filter by Status ID
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Shipment Created
Triggers when a new shipment is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Customer Address Updated
Triggers when a customer address is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Order Status Updated
Triggers when an order status have changed.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.EmailRequired
First NameRequired
Last NameRequired
Company
Phone
Registration IP Address
Notes
Tax Exempt Category
Customer Group ID
ID
Force Password Reset
New Password
Accepts Product Review Abandoned Cart Emails
Store Credit Amounts
Origin Channel ID
Channel IDs
Name
Value
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
TypeRequired
Sku
Description
WeightRequired
Width
Depth
Height
PriceRequired
Cost Price
Retail Price
Sale Price
Map Price
Tax Class Id
Product Tax Code
Categories
Brand Id
Inventory Level
Inventory Warning Level
Inventory Tracking
Fixed Cost Shipping Price
Is Free Shipping
Is Visible
Is Featured
Related Products
Warranty
Bin Picking Number
Layout File
Upc
Search Keywords
Availability Description
Availability
Gift Wrapping Options Type
Gift Wrapping Options List
Sort Order
Condition
Is Condition Shown
Order Quantity Minimum
Order Quantity Maximum
Page Title
Meta Keywords
Meta Description
View Count
Preorder Release Date
Preorder Message
Is Preorder Only
Is Price Hidden
Price Hidden Label
Url
Is Customized
Open Graph Type
Open Graph Title
Open Graph Description
Open Graph Use Meta Description
Open Graph Use Product Name
Open Graph Use Image
Gtin
Mpn
Reviews Rating Sum
Reviews Count
Total Sold
Custom Fields ID
Custom Fields NameRequired
Custom Fields ValueRequired
Bulk Pricing Rules ID
Bulk Pricing Rules Quantity Min
Bulk Pricing Rules Quantity Max
Bulk Pricing Rules Type
Bulk Pricing Rules Amount
Images Image File
Images Is Thumbnail?
Images Sort order
Images Description
Images Image URL
Images ID
Images Product ID
Images URL Zoom
Images URL Standard
Images URL thumbnail
Images URL Tiny
Images Date modified
Videos Title
Videos Description
Videos Sort order
Videos Type
Videos Video ID
Videos ID
Videos Product ID
Videos Length
Variants Cost Price
Variants Price
Variants Sale Price
Variants Retail Price
Variants Weight
Variants Width
Variants Height
Variants Depth
Variants Is free shipping?
Variants Fixed cost shipping price
Variants Purchasing disabled
Variants Purchasing disabled message
Variants UPC
Variants Inventory level
Variants Inventory warning level
Variants BIN Picking number
Variants Product ID
Variants SKU
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Email
Company
ID
Customer Group
ActionThis is an event a Zap performs.SearchFind existing data in your appName
SKU
ID
ActionThis is an event a Zap performs.SearchFind existing data in your appName
Company
Customer ID
First NameRequired
Last NameRequired
Address 1Required
Address 2
CityRequired
State Or ProvinceRequired
Postal CodeRequired
Country CodeRequired
Phone
Address Type
Customer IdRequired
Id
Country
Name
Value
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
Contact Assignee Updated
Triggers when the assignee of a Contact is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Contact
Triggers when new Contact is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Message Type
Source of the Event
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.NameRequired
Description
Color Code
Emoji
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Identifier TypeRequired
Contact's First NameRequired
Contact's Last Name
Contact's Preferred Language
Contact's Profile Picture URL
Contact's Country
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Identifier TypeRequired
Contact's First Name
Contact's Last Name
Contact's Preferred Language
Contact's Profile Picture URL
Contact's Country
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Identifier TypeRequired
Channel TypeRequired
Message TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Identifier TypeRequired
Assignment TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Current NameRequired
Name
Description
Color Code
Emoji
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Optional
ActionThis is an event a Zap performs.SearchFind existing data in your appOptional
ActionThis is an event a Zap performs.SearchFind existing data in your appIdentifier TypeRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appCustom Field IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appUser IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app
Customer Address Created
Triggers when a new customer is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Filter by Category ID
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Customer Updated
Triggers when a customer is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Filter by Channel ID
Filter by Status ID
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.TitleRequired
Url
BodyRequired
Is Published
Meta Description
Meta Keywords
Author
Thumbnail Path
Tags
Published Date
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.First NameRequired
Last NameRequired
Company
Address 1Required
Address 2
CityRequired
State Or ProvinceRequired
Postal CodeRequired
Country CodeRequired
Phone
Address Type
Customer IdRequired
Id
Country
Name
Value
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Name
Company
Customer ID
ActionThis is an event a Zap performs.SearchFind existing data in your appEmailRequired
Company
ID
Customer Group
First NameRequired
Last NameRequired
Phone
Registration IP Address
Notes
Tax Exempt Category
Customer Group ID
Force Password Reset
New Password
Accepts Product Review Abandoned Cart Emails
Store Credit Amounts
Origin Channel ID
Channel IDs
Name
Value
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNameRequired
SKU
ID
TypeRequired
Description
WeightRequired
Width
Depth
Height
PriceRequired
Cost Price
Retail Price
Sale Price
Map Price
Tax Class Id
Product Tax Code
Categories
Brand Id
Inventory Level
Inventory Warning Level
Inventory Tracking
Fixed Cost Shipping Price
Is Free Shipping
Is Visible
Is Featured
Related Products
Warranty
Bin Picking Number
Layout File
Upc
Search Keywords
Availability Description
Availability
Gift Wrapping Options Type
Gift Wrapping Options List
Sort Order
Condition
Is Condition Shown
Order Quantity Minimum
Order Quantity Maximum
Page Title
Meta Keywords
Meta Description
View Count
Preorder Release Date
Preorder Message
Is Preorder Only
Is Price Hidden
Price Hidden Label
Url
Is Customized
Open Graph Type
Open Graph Title
Open Graph Description
Open Graph Use Meta Description
Open Graph Use Product Name
Open Graph Use Image
Gtin
Mpn
Reviews Rating Sum
Reviews Count
Total Sold
Custom Fields ID
Custom Fields NameRequired
Custom Fields ValueRequired
Bulk Pricing Rules ID
Bulk Pricing Rules Quantity Min
Bulk Pricing Rules Quantity Max
Bulk Pricing Rules Type
Bulk Pricing Rules Amount
Images Image File
Images Is Thumbnail?
Images Sort order
Images Description
Images Image URL
Images ID
Images Product ID
Images URL Zoom
Images URL Standard
Images URL thumbnail
Images URL Tiny
Images Date modified
Videos Title
Videos Description
Videos Sort order
Videos Type
Videos Video ID
Videos ID
Videos Product ID
Videos Length
Variants Cost Price
Variants Price
Variants Sale Price
Variants Retail Price
Variants Weight
Variants Width
Variants Height
Variants Depth
Variants Is free shipping?
Variants Fixed cost shipping price
Variants Purchasing disabled
Variants Purchasing disabled message
Variants UPC
Variants Inventory level
Variants Inventory warning level
Variants BIN Picking number
Variants Product ID
Variants SKU
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundContact Tag Updated
Triggers when Tag(s) are removed or added on a Contact.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Comment
Triggers when a new comment is posted to a conversation.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Identifier TypeRequired
CommentRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Identifier TypeRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
Description
Slug
TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Identifier TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Identifier TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Identifier TypeRequired
Contact's First Name
Contact's Last Name
Contact's Preferred Language
Contact's Profile Picture URL
Contact's Country
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Identifier TypeRequired
Conversation StatusRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Optional
ActionThis is an event a Zap performs.SearchFind existing data in your appOptional
ActionThis is an event a Zap performs.SearchFind existing data in your appIdentifier TypeRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appIdentifier TypeRequired
Message IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appSearch
ActionThis is an event a Zap performs.SearchFind existing data in your app
About BigCommerce
BigCommerce is an e-commerce platform that provides an all-encompassing solution for a business' online store. If you're trying to sell physical goods online, you'll want to check out Bigcommerce.
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eCommerce, WordPressAbout respond.io
respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
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