Azure DevOps + Helpy Pro

Create Helpy Pro tickets from new Azure DevOps work items

This integration creates Helpy Pro tickets from new Azure DevOps work items.

When this happens...
New Work Item
Triggers when a work item is created.
TriggerInstant
automatically do this!
Create Ticket
Creates a New Ticket.
ActionWrite

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Supported triggers and actions

What does this mean?

- Build DefinitionRequired
- Build Status
- ProjectRequired
Trigger
Instant
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- Repository
- Branch
- ProjectRequired
Trigger
Instant
Try It
- Area Path
- Work Item Type
- ProjectRequired
Trigger
Instant
Try It
- ProjectRequired
- Build DefinitionRequired
Action
Write
- ProjectRequired
- Work Item NumberRequired
- LinkRequired
- Comment
Action
Write

Agent Replies to Ticket
Triggers when an agent replies to a ticket.
Trigger
Instant
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New Ticket Created
Triggers when a new ticket is created.
Trigger
Instant
Try It

Ticket Assigned to an Agent
Triggers when a ticket has been assigned to any agent.
Trigger
Instant
Try It
- Reply BodyRequired
- Ticket IDRequired
- User IDRequired
- Reply TypeRequired
Action
Write
- NameRequired
- Email AddressRequired
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Write
- User IDRequired
- Name
- Email Address
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Write
- Email Address
- ID
- Full Name
Action
Search

- ProjectRequired
- PathRequired
Trigger
Instant
Try It
- Contains StringRequired
- Area Path
- Work Item Type
- ProjectRequired
Trigger
Instant
Try It
- Area Path
- Work Item Type
- Changed Field
- ProjectRequired
Trigger
Instant
Try It
- ProjectRequired
- TypeRequired
- TitleRequired
- Area
- Iteration
- Assigned To
- Description
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
Customer Replies to a Ticket
Triggers when a customer replies to a ticket.
Trigger
Instant
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New User Created
Triggers when a new user is created.
Trigger
Scheduled
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- TagRequired
Trigger
Instant
Try It
- Ticket SubjectRequired
- TIcket BodyRequired
- Email AddressRequired
- Full NameRequired
- Team Group
- Tags
- Channel
- CC
- BCC
Action
Write
- TIcket IDRequired
- TagRequired
Action
Write
- TIcket Number ID
- Email Address
- Subject
Action
Search
- Email Address
- ID
- Full Name
- NameRequired
- Email AddressRequired
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Search or write

About Azure DevOps

Azure DevOps is where teams manage, develop, and deliver software in the cloud. Azure DevOps provides free, private Git project hosting for up to 5 users, project and test management tools, build and CI, and team collaboration. Connect using the development tools of your choice, including Visual Studio, Eclipse, Xcode, and more.

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Related categories

Similar apps

GitHub

Developer Tools

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Project Management

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Project Management

About Helpy Pro

Helpy Pro is the customer support platform engineered for companies that are serious about customer data security and control.

Related categories

Customer Support

PRODUCTS

CAPABILITIES

By team

Azure DevOps + Helpy Pro

Create Helpy Pro tickets from new Azure DevOps work items

Completed Build

Build Status

ProjectRequired

Code Push (Git)

Repository

Branch

ProjectRequired

New Work Item

Area Path

Work Item Type

ProjectRequired

Trigger Build

ProjectRequired

Build DefinitionRequired

Add Link to Work Item

ProjectRequired

Work Item NumberRequired

LinkRequired

Comment

Agent Replies to Ticket

New Ticket Created

Ticket Assigned to an Agent

Create Reply to Ticket

Reply BodyRequired

Ticket IDRequired

User IDRequired

Reply TypeRequired

Create User

NameRequired

Email AddressRequired

Password

Account Number

Home Phone

Work Phone

Cell Phone

Company

Street

City

State

Postal Code

Priority

Notes

Update User

User IDRequired

Name

Email Address

Password

Account Number

Home Phone

Work Phone

Cell Phone

Company

Street

City

State

Postal Code

Priority

Notes

Find User

Email Address

ID

Full Name

Code Check-In (TFVC)

ProjectRequired

PathRequired

New Work Item Comment

Contains StringRequired

Area Path

Work Item Type

ProjectRequired

Update Work Item

Area Path

Work Item Type

Changed Field

ProjectRequired